“The facilities and location were wonderful for someone entirely new to Hanoi. The hotel was very accommodating for travelers. The staff in particular was incredibly friendly and helpful in small things, offering advice about the city, giving food and drink suggestions, and in booking sight seeing excursions.”
“Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price and offers happy hour rate! The spa staff are very gentle and nice, good technique! I love this place.”
“Overall is good. Staff are polite and nice. The public areas of the hotel incl the restaurant, lobby and rooftop bar look very nice. But there is water stains around the bathroom and the wooden floor of the room. Shower tub has noise when water comes out but not affect the shower.”
“Highly recommended accommodation in Hanoi. The friendly, warm and helpful staff could remember guest's name and needs, especially Lily (I bought a gift for her because very grateful to her).
The hotel facilities are not large,but it is convenient for eating and shopping. and the breakfast is diversity and delicious.
強烈推薦河內的住宿。
友善、熱情、樂於助人的工作人員，可以記住每位客人的名字和需求，尤其是莉莉（我給她買了份禮物，因為非常感謝她）。
飯店設施雖然不大，但附近吃購物都很方便。附設的早餐選擇多樣且美味。
”
“Hotel location is great , spacious room and wonderful service! Great staff! Super helpful and welcoming :). Love the breakfast pho ! Nice spa! Would definitely come back again next time. ”
“The hotel is in a great location, good accommodations, but what is really outstanding is their staff. They are very friendly and extremely helpful. Their customer service is top notch, whether it's getting transportation to and from the airport, helping with luggage, to booking city tours. I highly recommend this hotel. ”
