Great location, beautiful view, excellent service.
Eldon
2019 年 12 月入住 4 晚
10/10 超赞
Chien-Hong
商务旅客
2019年12月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chien-Hong
2019 年 12 月入住 2 晚
8/10 还可以
Stephen
2025年01月14日
Great place will stay again soon
Stephen
2025 年 1 月入住 2 晚
10/10 超赞
Victoria
与配偶出行
2025年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic views and great location!
Victoria
2025 年 1 月入住 1 晚
10/10 超赞
Robert
2025年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good views of the Tyne bridge and quayside.
Generally a pleasant visit. The food in the restaurant for the evening meal and for breakfast was not very good despite good service by serving staff.
Robert
2025 年 1 月入住 1 晚
2/10 糟糕
Nicola
与家人出行
2024年11月18日
满意:住宿条件和设施,员工和服务
Definitely would not recommend this hotel. Stayed with my disabled mother for 3 nights couldn’t increase temperature in the room even after I reported it. First night room service was mediocre but extremely expensive. Second day room wasn’t serviced at all had to ring and complain. Third day again room wasn’t serviced while we were out had to speak to person in corridor and ask for teabags milk etc. parking charge was expensive considering the car park was on site. Thought with it being the Hilton chain we would have received excellent service but obviously not!
Nicola
4/10 很差
Martin
2024年11月9日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Just a bit grotty and needs a refresh
Martin
2024 年 11 月入住 1 晚
10/10 超赞
Dan
商务旅客
2024年11月8日
满意:清洁度、员工和服务、住宿条件和设施
One night stay for business, EV charging took a few attempts but once connected was fine. Easy check in and check out with good service all round.
Dan
2024 年 11 月入住 1 晚
10/10 超赞
David
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, service and staff.
David
2024 年 10 月入住 2 晚
10/10 超赞
Peter
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely staff,very clean hotel
Peter
2024 年 10 月入住 1 晚
8/10 还可以
Jonny
与家人出行
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was VERY nice, views and comfort amazing, but the restaurant seemed to be very unfamiliar with the need for a a gluten-free menu. We had to go elsewhere for an evening meal.
Jonny
2024 年 10 月入住 1 晚
10/10 超赞
Martin
与家人出行
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent as usual. Just shame you have to pay to park though.
Martin
2024 年 9 月入住 1 晚
10/10 超赞
Henning
商务旅客
2024年10月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Excellent location, friendly staff
Henning
2024 年 9 月入住 1 晚
8/10 还可以
Julia,London
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Julia
2024 年 8 月入住 1 晚
4/10 很差
Anthony
2024年09月23日
Anthony
2024 年 9 月入住 1 晚
4/10 很差
M
2024年09月22日
不满意:员工和服务、住宿条件和设施、客房舒适度
Tired. Mass catering. But good location.
Tired hotel. Queued for breakfast. Food was cold. Air con in room is noisy and ineffective. Concierge brought a fan which helped. On a positive note it's an easy walk across the bridge for a lively town centre.
M
2024 年 9 月入住 1 晚
10/10 超赞
Corinne
与家人出行
2024年09月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Corinne
2024 年 8 月入住 1 晚
10/10 超赞
Ian
与家人出行
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for GNR events on the Saturday
Ian
2024 年 9 月入住 1 晚
10/10 超赞
manu
2024年09月10日
满意:清洁度、员工和服务、住宿条件和设施
manu
2024 年 8 月入住 1 晚
6/10 一般
Valerie
2024年09月9日
满意:服务设施,员工和服务
Despite having a deluxe room there was black on the tile grouting and round fixings. En suite door handle was faulty I could not open at one point and thought I was stuck in the en-suite! Shower was incredibly difficult to work out how to use and once working was so pathetic in power that you could not really use it because of the shape of the bath and the lack of power of water stream.
There was no mirror with a plug near enough to easily use a hairdryer at. I had to fight with a stretched flex to dry my hair.