Room it's great, but to lift it's not that nice, also the lift and lobby look quite old, btw there is shopping mall across the road, which is very convience
真实旅客
2018 年 1 月入住 1 晚
8/10 还可以
Li
2017年12月8日
满意:清洁度、员工和服务、住宿条件和设施
到的时间比较晚,酒店挺有特色的,工作人员也很热情,基本满意,就是晩上有点热
Li
2017 年 12 月入住 1 晚
8/10 还可以
Elizabeth
2024年12月10日
满意:住宿条件和设施
Elizabeth
2024 年 12 月入住 3 晚
8/10 还可以
Emily
与配偶出行
2024年11月17日
满意:清洁度、员工和服务、服务设施
Good location, easy parking and decent room which has all you need. Unfortunately a bit noisey with co struction at the moment
Emily
2024 年 11 月入住 2 晚
2/10 糟糕
Rachel
团体旅客
2024年11月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely rude receptionist who had a bad attitude right from the start. I mentioned I had called the day before to ask about an early check in. The lady I had spoken to said if the room was ready we’d be able to check in, but couldn’t guarantee it. No mention of a charge. Upon check in, receptionist said room was ready but it’d be $60 to check in early. We arrived at 12.30 so 1.5 hours early. I said the lady on the phone never mentioned a charge. Receptionist said “of course there’s a charge, we had to get the room ready for you early!” She then proceeded to tell me that all hotels in the world charge for early and late check ins. I said no they don’t. She said yes they do and kept arguing with me!! She was just unbelievably rude and it was totally unnecessary. The room had some gross thing stuck to the bedside table and there was someone else’s old food in the fridge. Won’t be staying there again!!
Parking is terrible, I don't want to park on the street overnight it doesn't feel safe.
The bathrooms are outdated, the carpet isn't great. The pool closes too early at night and there's no gym. Not what I'd expect from a Mercure more like an Ibis.
Jade
2024 年 9 月入住 1 晚
8/10 还可以
Gail
2024年09月15日
Gail
2024 年 8 月入住 1 晚
8/10 还可以
sharon,Surrey Hills
2024年09月15日
sharon
2024 年 8 月入住 1 晚
10/10 超赞
Kirsten
与配偶出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My partner and i had an amazing stay, everyone was kind and friendly and helped us with any and all questions that we had. We will definitely be back
Kirsten
2024 年 9 月入住 1 晚
8/10 还可以
Neha
与家人及幼儿出行
2024年09月1日
满意:员工和服务,清洁度
Mercure Newcastle is a good option for travelling with family.
Neha
2024 年 8 月入住 1 晚
10/10 超赞
Wilma
与配偶出行
2024年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good, clean value for money option for those not wanting prime waterview locations. Easy walk to Honeysuckle. Friendly welcome, simple easy access to car park, close to supermarket, eateries etc.
Wilma
2024 年 8 月入住 1 晚
10/10 超赞
DR PAULA JANE
2024年08月24日
满意:清洁度、员工和服务、住宿条件和设施
it is close to town, serviceable and staff were helpful.
DR PAULA JANE
2024 年 8 月入住 1 晚
8/10 还可以
Simon
商务旅客
2024年08月15日
满意:清洁度、员工和服务、客房舒适度
Bathroom needs renovations cracked tiles in bath/ shower area near taps fixed with no more gaps not replaced. Overall batheroom needs renovation other than than that room comfortable.
Simon
2024 年 8 月入住 1 晚
8/10 还可以
Andy
2024年08月1日
满意:清洁度、员工和服务、住宿条件和设施
Very handy central location. Everything a short walk away.
The staff were very helpful.
Andy
2024 年 7 月入住 2 晚
10/10 超赞
Anthony
商务旅客
2024年08月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always great here
Anthony
2024 年 6 月入住 1 晚
8/10 还可以
Vanessa
2024年07月24日
Very good location, room very comfortable clean and well fitted out.
The outside area needs urgent updating bad trip hazard at entry to motel.
Vanessa
2024 年 7 月入住 2 晚
6/10 一般
Christie
与家人出行
2024年07月20日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Just stayed for an overnight whilst travelling through. Beds and bedding were amazing! Good location near restaurants.
Microwave in the room didn’t work, bath/shower was dirty and paint peeling off whilst the water waa hitting it. Hand soap dispenser was in the shower and body wash was in the hand basin and you couldn’t swap it over. Body lotion pump didn’t work. Room was a little dirty and dusty. Toilet seat was broken and toilet lid wouldn’t stay up. Motel is a little dated and run down.