The hotel is very attractive and in a good setting convenient for the motorway network. The rooms are nice . The staff could have been a bit more friendly we found them quite formal. We received conflicting information about the cost and availability of some services. For example, some of us were told that there was no facility to store luggage, others had their luggage stored without a problem.
John
2024 年 10 月入住 1 晚
8/10 还可以
John
商务旅客
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I Spent a night here on business. It provided a quiet and friendly environment, with a good restaurant, making it an ideal place to stay after a long hard day's work.
John
2024 年 10 月入住 1 晚
10/10 超赞
Julie
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Julie
2024 年 10 月入住 1 晚
6/10 一般
Olivia
2024年10月14日
满意:员工和服务
不满意:清洁度
The room was spacious, however dirty and upon entry I found it smelled really bad, I learned the reason for this when I went in the bathroom. Additionally after the wedding I was attending I couldn’t renter my room, at first the key was replace and after this happened twice, the receptionist told me she would see what the problem was and return. I waited in the bar area until she said it was the battery for the electronic lock. I waited until it was fixed which was roughly between 1-2am. She offered to give me a free drink at the bar, but I wanted to go to bed so declined. The breakfast wasn’t great but note I am vegetarian.
Olivia
2024 年 10 月入住 1 晚
8/10 还可以
Ben
2024年09月22日
Ben
2024 年 9 月入住 1 晚
10/10 超赞
Kerri
与家人出行
2024年08月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel & Spa
Friendly staff allowed us to check in earlier than 3pm as room was ready which was convenient. Comfortable room. Staff very friendly. Food was very tasty and good portion sizes. Spa facilities very good.
Kerri
2024 年 8 月入住 2 晚
8/10 还可以
Philip
2024年08月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location convenient for Watermill Theatre. Friendly staff. Wifi in our room dreadful but fine in the public area. Good spa and pool
Philip
2024 年 8 月入住 1 晚
6/10 一般
Diana
2024年08月19日
Diana
2024 年 8 月入住 3 晚
6/10 一般
Ryan
与家人出行, 团体旅客
2024年08月6日
满意:清洁度
不满意:客房舒适度,员工和服务
Basic stay
Late to check us in, room very dated, loud staff, pool was cold, food way over priced
Ryan
2024 年 8 月入住 1 晚
10/10 超赞
Anna
2024年08月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very good nights sleep - very friendly staff
Anna
2024 年 8 月入住 1 晚
8/10 还可以
James
2024年07月24日
James
2024 年 7 月入住 1 晚
10/10 超赞
Lucy
2024年07月21日
满意:清洁度、员工和服务、客房舒适度
Lucy
2024 年 7 月入住 1 晚
10/10 超赞
Jason
商务旅客
2024年07月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Great location, really comfortable room with everything you need, great breakfast, but most of all really nice staff / service which makes all the difference. Dog friendly as well!
Jason
2024 年 7 月入住 1 晚
10/10 超赞
Susan
团体旅客
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Stay meeting friends
Clean room and well kept hotel. The pillows were a big large and hard for me so not as good sleep as I would have liked but the bed was comfortable. Staff were all lovely.
Susan
2024 年 7 月入住 1 晚
10/10 超赞
Stephen
与配偶出行
2024年06月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good stay
Stephen
2024 年 6 月入住 2 晚
6/10 一般
Patricia
2024年06月16日
Could only order the 2 for one cocktails in a certain bar but you could then take them in the other bar after!? Made no sense. Decor is very dated. Food was very good from restaurant. Jacuzzi was out of action again. Was an ok stay but would not return
Patricia
2024 年 6 月入住 1 晚
8/10 还可以
David
与家人出行
2024年06月16日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Enjoyable stay but mattress had seen better days
Lovely location. Super lovely staff. Great buffet breakfast. Rooms are beige but nice. Bathrooms in good condition. Lots of space. Quiet AC. Lots of storage.
Big downside was the bed. Lumpy and uncomfortable. A shame because everything else was more than adequate.
David
2024 年 6 月入住 1 晚
10/10 超赞
Douglas
商务旅客
2024年06月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Douglas
2024 年 6 月入住 2 晚
10/10 超赞
Martyn
2024年05月15日
Martyn
2024 年 5 月入住 1 晚
10/10 超赞
Iain
与配偶出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great facilities, very nice!
Iain
2024 年 5 月入住 1 晚
10/10 超赞
Samantha
2024年05月7日
Samantha
2024 年 5 月入住 1 晚
10/10 超赞
David
与家人出行
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Joy
One of the best hotels stayed in. Friendly staff, good amenities. very comfortable.
David
2024 年 4 月入住 2 晚
6/10 一般
真实旅客
团体旅客
2024年04月22日
真实旅客
2024 年 4 月入住 1 晚
6/10 一般
Sue
与家人出行
2024年04月21日
满意:清洁度、服务设施、住宿条件和设施
Hotel is in a good position, easy access to major roads, yet set in lovely countryside. Rooms were spacious and clean, comfortable beds. However, the cost of our room did not match quality of service provided and our stay was mared by patronising, brusque and dismissive communication by some members of the team.