Five stars all around. With a courtyard-facing room, we rarely heard the perpetual city noise. The appointments are excellent, clean, and comfortable. The staff greets guests as they enter or exit the building. After a busy day in the city, it was really nice to hear, "Welcome home."
Good food and entertainment are within a few hundred feet, and good shopping is nearby.
When there was a hiccup in service, the staff was responsive in correcting the issue and in bringing a thanks-for-your-patience amenity to the room. Well done, all. We'll be back whenever coming to NYC.