My wife and I stayed here mid september. The location is excellent. 50 metres from 49th st metro station and a 5 minute walk to Times Square. Upon arrival we were met at the steps by a bus boy who carried our luggage to the check-in desk. We were quickly booked in and given a studio apartment on the 12th floor. The studio was well equipped with a large fridge /freezer, oven with 4 ring hob, microwave, coffee machine,kettle and sufficient cuttlery and crockery for two people. My only disappointment was that the cereal bowls were too small. Coffee and toiletries were replaced daily.
The main room had a table and two chairs, a three drawer chest, TV, bedside cabinets, air con, an iron and board.
The bathroom had sufficient towels and toiletries, which were replaced daily. We experienced no problems with the water.
There are 2 elevators which hold around four people with luggage. They can get busy at certain times of day.
There are guest services on the 2nd floor. Which include - computer/printer, ice machine, drinks and snacks machines.
We found the wifi to be very efficient. The front desk staff were very helpful, and check-in and check-out was quick and easy. There are laundry facilities in the basement which are free of charge to guests after 9pm (However, you may have to queue).
We met several guests who said this was their regular hotel when staying in New York and if we come again would not hesitate in returning.
I hope you find this review helpful