We (my adult son, adult daughter, and I) loved the Moxy. The security of using the room key to access the elevators to our floor made us feel very safe. The staff and doormen were friendly and answered the questions we had. We had a quick bite to eat in the lower level dining room, and the food and service were great. My only complaint was the lack of our room being cleaned in a timely manner. We arrived on a Thurs. afternoon, we were out of the room from 9 a.m.- 3 p.m. on Fri. to return to our room without the beds being made and no fresh towels. When we asked the front desk to have our room cleaned, we were told someone would be coming up; after 45 mins., I searched the hall and was to grab a cleaning person to get clean towels as we had a time commitment for an evening wedding. No one cleaned the room after that, and the used towels were now piling up. We did receive maid service on Saturday. This is my only complaint.