This is so close to being quite a gem of a little hotel right in the middle of Midtown. Unfortunately, it is held back by some attention to detail things and maintenance issues. I would still come back, but improvements could be made.
I had great experiences with all of the staff. Check in and check out were quick. Bed was good. Everything seemed quite clean.
However, there were a number of small issues that impacted my experience. When I checked in, I found that three of the lights weren’t working. When I reported it, the staff were very quick to replace the bulbs, but it is very odd to me that they would even check me in without having noticed that themselves. There were also some maintenance issues, such as the electrical outlet in the bathroom not having any power, the bathroom sink faucet being loose, the hook on the bathroom door was falling out, & the faucet on the kitchenette sink was also a little bit wonky. None of these things are serious, but put together it’s not great.
I love having a kitchenette, but it’s not very useful if it’s not well equipped. They were plenty of pots and pans, but no bowls, no spatula, and no sponge or dish soap to wash the dishes.
Everything was clean, but the walls were scuffed and dirty looking, which makes the place appear dingy.
To sum up, with just a little more effort this place truly could be something special. A fresh coat of paint, checking for those little maintenance things, and attention to detail would do wonders.