The outside and lobby were nice, the room ok. Bed was not the best and the room was only ok as far as being clean. Baseboards had hair and dirt on them. Bedding was old as were the towels. Things need to be updated. Windows are old. But it wasn’t terrible. Pool area very clean
Mary
2024 年 11 月入住 6 晚
6/10 一般
WENDY
与家人出行
2024年11月30日
满意:服务设施,员工和服务
We requested early check in. They did not respond. We arrived to find the building mostly empty per the parking lot. We were told we could not check in till 4pm whether or not the room was clean. By 4 pm the lobby was full of people who waited for hours to check in. The building has seven floors and over 110 units. But there is only one small elevator. Unit owners told us the other elevator has been out of order most of the time since 1980. It's a safety hazard for seniors. I am surprised the health and fire departments allow that. Waiting time for the elevator was awful. The beach was nice. Pool etc were decent. Staff were friendly but say they cannot budge re the 4pm checkin madness.
WENDY
2024 年 11 月入住 7 晚
8/10 还可以
Victoria
与家人出行
2024年11月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to the ocean.
Victoria
2024 年 11 月入住 5 晚
8/10 还可以
Jeffrey
2024年11月16日
It was close to everything
Jeffrey
2024 年 11 月入住 4 晚
10/10 超赞
Deb
团体旅客
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Directly on the Atlantic Ocean was awesome...listening to the roar of the waves. Staff were great, very helpful and friendly.
Deb
2024 年 10 月入住 4 晚
10/10 超赞
Jaimee,Wellington
与家人及幼儿出行, 与家人出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay my husband and i renewed our vows for our ten year on new smyrna which is where we got married 10 years ago. The staff was very friendly the room was beautiful!
Jaimee
2024 年 10 月入住 2 晚
8/10 还可以
Casey
与配偶出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, ocean view. Clean as well. Nice Florida property.
Casey
2024 年 10 月入住 4 晚
10/10 超赞
James
与配偶出行
2024年10月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub
James
2024 年 10 月入住 3 晚
10/10 超赞
Susan
2024年10月21日
Susan
2024 年 9 月入住 4 晚
6/10 一般
Katelyn
2024年10月19日
I was not able to check into my room until the following day. I had to pay to stay at a different hotel the first night. When I went to check in at the Islander, she said I could have checked in the day prior. There was miscommunication in their end. I was understanding due to the hurricane. My room was at the end of the hall, which was next to the door. There was a wind noise that so obnoxiously loud, it was near impossible to sleep. The air conditioner also did not work sometimes and I would wake up sweating. Thankfully I brought a fan that I was able to use. The room hasn’t had a good cleaning in ages, very dusty. Overall was disappointed.
Katelyn
2024 年 10 月入住 6 晚
10/10 超赞
Heather
2024年10月1日
满意:清洁度、员工和服务、住宿条件和设施
Heather
2024 年 9 月入住 8 晚
10/10 超赞
Neil
与家人出行
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have been going there for over 40 years. Great place !
Neil
2024 年 9 月入住 3 晚
10/10 超赞
Elizabeth
与配偶出行
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Medium size property with owners, renters, and accommodation. Well appointed amenities, nice staff, well maintained, beachfront, daily activities on the pool deck were fun! Would definitely go back here again!
Elizabeth
2024 年 9 月入住 2 晚
4/10 很差
Amber
与家人出行
2024年09月16日
不满意:员工和服务,清洁度
The room was dirty, no soap left for dishes missing blankets, dirty blankets left on couch. The front desk security at night was very rude
Amber
2024 年 9 月入住 2 晚
10/10 超赞
Tanya
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it! Pleasantly surprised and had a great weekend here.
Tanya
2024 年 9 月入住 2 晚
8/10 还可以
Frederick
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
Nice environment good place I would recommend to others
Frederick
2024 年 9 月入住 3 晚
8/10 还可以
Elizabeth
2024年09月7日
满意:服务设施
I liked how close to the beach it was! It was also close to a few restaurants and the room was spacious. Also affordable so that was nice! However we did not have shampoo or conditioner in the room, so make sure to pack some.
Elizabeth
2024 年 8 月入住 2 晚
8/10 还可以
Joshua
2024年08月30日
满意:清洁度、员工和服务、住宿条件和设施
Great spot on the beach, older style building with minimal amenities as expected. Very nice pool and view.
Joshua
2024 年 8 月入住 2 晚
4/10 很差
Ashley
与配偶出行
2024年08月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room that we reserved and paid for was not the room that we received. I am familiar with the property and the description provided by Expedia did not match the room we were given. Do not book a stay at this resort through Expedia
Ashley
2024 年 8 月入住 2 晚
10/10 超赞
David
与家人出行
2024年08月26日
满意:清洁度、员工和服务、住宿条件和设施
Excelent access to beach.
Flagers Ave is great place to shop walk and dine nearby as well as downtown New Smyrna across bridge. Do need car but all resorts here require that
David
2024 年 8 月入住 3 晚
10/10 超赞
Krystal
2024年08月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Krystal
2024 年 8 月入住 3 晚
2/10 糟糕
Cayce
与配偶出行
2024年08月11日
满意:清洁度
不满意:员工和服务
It clearly stated 10 am check in and were not accommodating a bit. Not til 4 on the dat
Cayce
2024 年 8 月入住 2 晚
10/10 超赞
Chelsea
与家人出行
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施
Having options for families with toddlers made our trip much more fun and relaxing. We will definitely be back.