8/10 还可以
Kathy
与配偶出行
2024年11月4日
满意:服务设施,清洁度
The hotel itself is an amazing property. On our first night the toilet was plugged up and wouldn't flush. The bath tub was slow to drain. After I reported it, the issue was resolved by the building engineer. The service at the Rib Room was horrible - we had to order our own drinks from the bar on three different occasions. It took staff quite a long time to bus tables and the bar was hardly busy. The bell staff was so friendly which was so appreciated. I did love the history of the hotel. The roof top pool was really beautiful with great views.
Kathy
2024 年 10 月入住 2 晚