Traveling from out of town, we arrived around 1300 (1:00), and was told that we couldn't check in until 1500 (3:00). I asked if we could have an early check in. I was told that we would have to pay for an extra day if we wanted to check in early. I have traveled all over the world and have NEVER heard of such a thing. I found it hard to believe that the hotel was even close to full, as the parking lot was pretty empty. They were vacuuming on our floor until way after check in, so I was curious what they were doing between 1100-1500 (we were told that there wasn't a late check-out available. We woke up to the sound of vacuuming at 0830 the next morning. Wasn't a pleasant stay. Also, even though breakfast was included in our rate, there was no place to sit, as the small room was completely full. I won't be staying at BW again.