I accidentally booked the wrong dates for a trip, Expedia contacted hotel for a refund or change of dates and the Hotel refused. VERY UNHAPPY WITH THIS PLACE.
Amy
2024 年 8 月入住 1 晚
8/10 还可以
Kelly,Daisytown
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施
We had a great stay for my family reunion, which was only a mile away. Only bad thing was the pool and hot tub were closed, and we were really looking forward to using them. We will be back next year, and hoping they will be up and running then!
Kelly
2024 年 8 月入住 2 晚
10/10 超赞
edward
团体旅客
2024年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice staff-fast checkin
edward
2024 年 7 月入住 2 晚
8/10 还可以
james
2024年07月14日
满意:清洁度、员工和服务、住宿条件和设施
would like more breakfast options
james
2024 年 7 月入住 2 晚
2/10 糟糕
Amy
与家人出行, 商务旅客
2024年07月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property does not appear as the pictures. Upon arrival to our room it was dark, smelled poorly, dust and dirt abundant. Upon pulling down the mattress covers we noted holes burned into the bed linens. We did not stay, and do not recommend the property.
Amy
2024 年 7 月入住 1 晚
6/10 一般
Kelly
与家人出行
2024年07月2日
不满意:服务设施,员工和服务
Pool had no heater but i did swim. I dont mind cold water! Hot tub was broke. Took forever for the front desk person came out. Had to call the desk from inside. room was good.
Kelly
2024 年 6 月入住 1 晚
2/10 糟糕
Stefanie
与家人出行
2024年07月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stefanie
2024 年 6 月入住 3 晚
4/10 很差
真实旅客
2024年07月1日
不满意:清洁度、住宿条件和设施、客房舒适度
Not good
Toilet clogged, tub wouldn't drain. Carpet was dirty, and bathroom. Coffee maker was dirty. Pool and jacuzzi was closed
真实旅客
2024 年 6 月入住 4 晚
10/10 超赞
Aaron
2024年06月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aaron
2024 年 6 月入住 2 晚
2/10 糟糕
Kathryn
与家人出行
2024年06月29日
不满意:清洁度、住宿条件和设施、客房舒适度
Horrible Place
We did not stay here - we could not. It was not safe to stay at this hotel. We did book two rooms. We arrived and were told the ac had just been turned on. Be patient and the rooms would cool down. After an hour, we checked again because no cool air was coming out of either ac unit. Again we were told to be patient. We went out to dinner. We returned and the room my 80 year parents were in was hotter than before. I again checked with the front off and got a fan. By 9pm the temp in their room was a muggy 80plus degrees. Mine room was not much different. We had to leave. We were not offered a refund because we did not give them a chance to fix the problem. I am not sure why no one took the opportunity the three times went to the front desk to ask for help.
The place is falling apart. It is not clean the carpets are disgusting. The bedding and everything is old. The front staff is nice but not empowered or able to help. Do not waste your money here.
Kathryn
2024 年 6 月入住 1 晚
2/10 糟糕
Clyde
2024年06月20日
满意:员工和服务
不满意:清洁度
Clyde
2024 年 6 月入住 1 晚
4/10 很差
Steven
商务旅客
2024年06月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool was shut down and had been for months without telling anyone until after check in. Room was dirty and outside of doors to hotel all the way around that are supposed to be opened by key card had all the latches taped so they never locked
Steven
2024 年 5 月入住 4 晚
8/10 还可以
Keith
2024年05月27日
满意:员工和服务
We had a mountain view and great veiw of the Ohio river. The heater in the pool was not working so we couldnt go swimming but the staff was great
Keith
2024 年 5 月入住 3 晚
6/10 一般
Carolyn
与家人出行
2024年05月7日
It was fine
Carolyn
2024 年 5 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Courteous and professional staff. Hotel is mid range, but a good deal for the price.
真实旅客
2024 年 4 月入住 1 晚
8/10 还可以
Matt
与家人出行, 与配偶出行
2024年04月13日
满意:员工和服务,清洁度
Overall it was a clean hotel very friendly and helpful staff but the pool and hot tub didn’t work and I don’t call a thermos of coffee and Walmart pop tarts contanental breakfast
Matt
2024 年 4 月入住 2 晚
10/10 超赞
James
2024年03月17日
James
2024 年 3 月入住 1 晚
6/10 一般
Tara
2024年03月9日
满意:员工和服务
Its was nice and relaxing
Tara
2024 年 3 月入住 1 晚
8/10 还可以
Brandy
与配偶出行
2024年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and great at accommodating your needs !!! Only problem I had was the dust on on lamp shades as my nose didn’t like but all else was good!!
Brandy
2024 年 3 月入住 1 晚
8/10 还可以
Jamie
2024年02月13日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Took a hour to get checked in
Had to wait over a hour to get checked in and they acted like it was my fault and was rude to me
Jamie
2024 年 2 月入住 1 晚
10/10 超赞
James
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
New Martinsville February 2024
Very nice place to stay. Clean comfortable room at an affordable place. It’s my go to stay when i go to New Martinsville
James
2024 年 2 月入住 1 晚
10/10 超赞
Nancy
2024年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
Nancy
2024 年 1 月入住 1 晚
6/10 一般
Christian
2023年12月10日
满意:员工和服务,清洁度
不满意:客房舒适度
Christian
2023 年 12 月入住 1 晚
10/10 超赞
Robin
2023年11月19日
满意:清洁度、员工和服务、住宿条件和设施
I've stayed here on business several times and had a great night's sleep every time.