Very beat up and not worthy of Marriott brand. Walked in to a waft of marijuana smoke in the lobby then was informed by the front desk that the king bed we booked was now two doubles and there were no kings available. Room was beat up and disgusting so we walked out and went to a different hotel a few miles away in Shelton that was much better. Awful place.
Paul
2024 年 11 月入住 1 晚
10/10 超赞
Michele
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff extremely friendly and accommodating.
Michele
2024 年 11 月入住 1 晚
8/10 还可以
Paul,Quincy
2024年11月9日
Paul
2024 年 11 月入住 1 晚
6/10 一般
Armando
2024年11月8日
满意:员工和服务
不满意:住宿条件和设施
Appearance of the room Was not as advertised online. Very dated and disappointing.
Armando
2024 年 11 月入住 1 晚
2/10 糟糕
Bridget
与家人出行
2024年11月1日
不满意:清洁度、员工和服务、住宿条件和设施
Let's begin with the musty awful smell upon walking into room. Then the disappointment of the size of the double beds which queens were expected only to realize your whole hotel does not have double queen rooms. Then as looking for bed bugs as we do in all hotels before sleeping, finding the mattresses are not vacuumed clean and questioned many black specs as bed bugs. Every bed we seen had multiple but inconsistent bedding material - some had the protective covers some did not, some had all white sheets while others had aged yellow blankets underneath. All bed were topped with a white sheet. We reserved 2 separate rooms and asked for room manager to come up and see our disappointment, in which she showed us 3 more rooms to choose from - one was a definite no as even the toilet was not clean. She accommodated us with another 2 rooms that reached satisfaction, however definitely did not appreciate her laughing while in front of us while she requested our new room keys with guest services downstairs. We checked out the very next day and took our business elsewhere. So no, we would not recommend the Trumbull Marriott.
Bridget
2024 年 10 月入住 4 晚
10/10 超赞
Novellette
2024年10月30日
满意:住宿条件和设施,清洁度
Novellette
2024 年 10 月入住 1 晚
8/10 还可以
Eddie,Brookline
2024年10月29日
满意:清洁度、员工和服务、住宿条件和设施
Eddie
2024 年 10 月入住 1 晚
10/10 超赞
Martha
与配偶出行
2024年10月25日
满意:住宿条件和设施
Very nice and comfortable
Martha
2024 年 10 月入住 1 晚
2/10 糟糕
Hesham
2024年10月18日
不满意:住宿条件和设施,清洁度
Front desk employees are specifically helpful
Hotel needs better housekeeping policies
Hesham
2024 年 10 月入住 4 晚
10/10 超赞
Karen
2024年10月15日
Very pleasant hotel. The staff are friendly and helpful. The concierge room was well worth the extra money. Would definitely stay here again.
Karen
2024 年 10 月入住 1 晚
10/10 超赞
Hesham
商务旅客
2024年10月14日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Front desk staff is spectacular. Rooms are very nice, needs renovation carpet and linens is damaged and hotel needs maintenance. Housekeeping needs closer attention as they don’t vacuum and place the same towels on the racks without guest’s permission. I marked several spots on towels, carpet and linens and still found them reused after housekeeping entered my room. I still believe this hotel is a good Value and can become better if looked up the above defects are n service.
Hesham
2024 年 10 月入住 7 晚
8/10 还可以
Danaiy'sha
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was great and the staff was very nice and helpful I did have an incident the night before I left with housekeeping they kept knocking and I was I was sleeping when I woke up I heard a man outside in the hallway and then stated to whom ever he spoke with that “ some told him nobody was in the room “ so he banged on my door and was jiggling the handle I yelled “ could you stop banging on my door “ and the man left
Danaiy'sha
2024 年 10 月入住 2 晚
10/10 超赞
Tonja
与家人出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Bar and restaurant was outstanding the bar and waitstaff were great
Tonja
2024 年 10 月入住 2 晚
10/10 超赞
Janine
与家人出行
2024年10月11日
Janine
2024 年 10 月入住 4 晚
10/10 超赞
Richard,Centennial
2024年10月11日
Richard
2024 年 9 月入住 1 晚
10/10 超赞
Lagoinha,fairfield
2024年10月8日
Lagoinha
2024 年 9 月入住 1 晚
8/10 还可以
Eileen
与家人出行
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a safe bet for Sacred Heart parents. Disappointed at the price gouge for family weekend.
Eileen
2024 年 10 月入住 1 晚
4/10 很差
Hesham
与家人出行
2024年10月7日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed sheets are worn out with holes and carpet is not straight in the room which causes a trip hazard.
Hesham
2024 年 9 月入住 6 晚
4/10 很差
Daniel,Chicago
2024年10月5日
不满意:清洁度、员工和服务、住宿条件和设施
Nice property that has become dated. Air conditioning didn't work well. torn sheets and our room look like it was cleaned with a dirty rag
Daniel
2024 年 9 月入住 3 晚
10/10 超赞
SUE
2024年10月5日
SUE
2024 年 6 月入住 1 晚
8/10 还可以
Tahira
与家人出行
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice hotel but a little dated. Beds okay but not great breakfast is not included
Tahira
2024 年 9 月入住 1 晚
4/10 很差
Chourouk
2024年09月28日
不满意:员工和服务,清洁度
Not clean and front desk were rude
Chourouk
2024 年 9 月入住 6 晚
8/10 还可以
Elizabeth
团体旅客
2024年09月24日
满意:清洁度、服务设施、住宿条件和设施
Room was spacious and clean. The hotel is close to restaurants and other fun things. The only bad experience was the bar staff. The hotel was hosting a sorority event that night and the bartenders preferred to wait on them. We stood at the bar for almost an hour, even speaking up, but they continued to ignore us and serve the younger crowd. We decided to leave. The hostess stopped us on our way out to give us 2 free water bottles because they saw what happened and felt bad. Other than the bar situation, the hotel was great, and we would stay here again.