I did not like that the safety entrance to the pool was not working. So anyone could have walked in had they tried to open the gate. I did not like that the pool was not being cleaned form all the debris that was falling in. Including all the crickets. I noticed not all of the lights surrounding the pool were working, this made it difficult to navigate the outside and again, unsafe.
For my bathroom, I noticed some substances on the walls, including hair. The bath tub had red marks probably from the prior guest and it looked unsanitary. Aside, from this I enjoyed the Dove products and the organization of the towels and closet.
The main room, was for the most part clean. I found no big issues with it aside from stains on the bed that appeared unsanitary. I enjoyed the tv channel list and WiFi password instructions.
I was staying for a total of 3 nights and a day. The staff was knowledgeable and very friendly. The continental breakfast was very nice, had plenty of variety and was clean and organized. The lobby always looked fresh.i I hadn’t noticed the printer and computers that were available, however that was a nice touch.
I rate my overall stay a 3 out of 5. I would still give holiday Inn express another chance to fix these concerns of mine.