I appreciated the staff accommodating a late check out, and them being able to change our rooms when we encountered issues. The first room we got, the key card didn’t work so they gave us a different room. That room was not cleaned properly (bed not made, garbage in floor underneath bathroom sink, missing towel set etc). We had to change rooms again. The free breakfast was very simple, not well arranged or clean, and coffee was terrible. For a place that looks nice, we expected a better arranged breakfast spread.