The place was abandoned and filthy, party garbage and broken bottles by the pool. Overall really filthy. I had to check right back out and went down the road to Shields hotel
Shavel
於 2021 年 12 月住了 2 晚
2/10 很差
Rosemarie
家人同遊
2021 年 10 月 15 日
不滿:職員與服務、設施服務和住宿狀況
Property was abandoned, the pool was green everything grown up all plant not hedged or kept.
Rosemarie
於 2021 年 10 月住了 2 晚
6/10 一般
真實旅客
2021 年 9 月 6 日
There’s no receptionist, checked in by security. Bathroom mirror on opposite wall from sink. No hot water
真實旅客
於 2021 年 9 月住了 1 晚
2/10 很差
Diana
2021 年 8 月 3 日
不滿:設施服務和住宿狀況
The place was not up to our
Diana
於 2021 年 8 月住了 1 晚
6/10 一般
LA
2019 年 12 月 27 日
讚好:整潔度
不滿:設施服務
Pretty disappointing. Check in took about 20 minutes. WiFi isn’t accessible in the room. Pool wasn’t in working condition. Gate exiting property was locked with no security or management around to open for half hour. No hot water in bathroom.
Television in room was great. Room is huge and clean.
LA
於 2019 年 12 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2019 年 4 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was ok, clean and cozy. My husband like it. It was our first time staying on the cliff side of negril and it was different
真實旅客
於 2019 年 4 月住了 2 晚
8/10 不錯
真實旅客
2019 年 4 月 20 日
真實旅客
於 2019 年 4 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2019 年 3 月 12 日
讚好:整潔度和職員與服務
不滿:設施服務
This property is beautiful. The grounds are only going to get better every year. Check in was with Amina, who I'd been talking to for a couple weeks before we arrived and she was awesome. The staff is second to none. The young lady that took care of our room was fantastic, even doing a couple loads of laundry for us. Our room was nice and we were able to lay in bed and watch the sunset ! The restaurant and bar area needs some direction. Mainly because they weren't busy. The pool is beautiful, but needs to be maintained much better and has no shade anywhere. The location is excellent with some great restaurants within walking distance. Archway Pizza was fantastic, not for the pizza but for the pasta. Sip and Bites offers a great breakfast and dinner at a very great price. The Jerk Centre is close by and has a great menu. If you want a fancy dinner Rockhouse is a couple doors down. LTU is a short ride also and has great food. WiFi worked good and security was also great. This is a basic hotel and is a great value for the money. The staff is the highlite of this property. Anything we needed we got. Our room did not have a safe and I asked about it. The next day they installed one. Thank you Lydney, Amina and the rest of the SOV staff for a great 2 weeks ! We will definitely be back !
真實旅客
於 2019 年 2 月住了 13 晚
10/10 優異
真實旅客
伴侶同遊
2019 年 2 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautifully maintained property. Pool area is beautiful, but needs shade. Staff is outstanding !
真實旅客
於 2019 年 2 月住了 13 晚
4/10 欠佳
Kali (Los Angeles, California USA)
家人同遊
2019 年 2 月 24 日
不滿:整潔度、設施服務和住宿狀況
This property is situated on a prime piece of land and the staff were quite friendly. It feels like there is absentee upper management/ownership to have solid processes and ongoing care in place. The rooms were very sparse, curtains were too short for the windows and basics like a desk, rug, chair were non-existent. My room had a lamp with a broken lampshade and a very filthy couch which was scary to even place my luggage on. As I understand the property has only been open just over a year. There was a high pitched sound coming from the street in the evening which lasted for about 30-60 minutes each night which made it difficult to sleep, which is the main reason why I would not return. It took a LONG time to get food from the on-property restaurant. I absolutely would not stay here again. Unfortunate because the location overlooking the sea is breathtaking.
Kali
於 2019 年 2 月住了 2 晚
6/10 一般
真實旅客
伴侶同遊
2019 年 2 月 24 日
讚好:整潔度、職員與服務和住宿狀況
The property was set in an area that did not have a lot of tourist traffic which , was good for us and peaceful. Yes, I would go back.
真實旅客
於 2019 年 1 月住了 5 晚
10/10 優異
真實旅客
伴侶同遊, 多人同遊
2019 年 2 月 4 日
It was great I enjoyed staying here. Will be visiting again
真實旅客
於 2019 年 2 月住了 2 晚
10/10 優異
真實旅客
多人同遊
2019 年 2 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was just amazing ! Pictures does no justice to the place.
Staff was excellent, definitely would recommend this property to anyone. Will be staying there again
真實旅客
於 2019 年 2 月住了 2 晚
8/10 不錯
真實旅客
伴侶同遊
2019 年 2 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Loved the everything about. It. It was beautiful. Only wish the wifi was better
真實旅客
於 2019 年 2 月住了 2 晚
4/10 欠佳
真實旅客
2019 年 1 月 1 日
讚好:客房舒適度
不滿:職員與服務
タオルやドライヤーがないホテル、ジュニアスイートのはずが逆にゆっくりできなかった。
真實旅客
於 2018 年 12 月住了 1 晚
10/10 優異
Sal (LA)
2018 年 9 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I travel frequently to Jamaica. This was my first time in this hotel. The location of this place is awesome. The staff were very friendly. Great value for money compared to some of the other places I have stayed in the west end. The food was really good but I think they should expand their menu options.
I’ll definitely be back.
Sal
於 2018 年 9 月住了 1 晚
10/10 優異
J.Lowe (Miami, FL)
2018 年 9 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Infinity pool is awesome. It could be a bit deeper but it gives a feeling of safety. The view from the restaurant is just beautiful and the water is so pretty.
The view from the balcony is great as the lawns and gardens are clean and you can see the ocean from the room as well.
J.Lowe
於 2018 年 8 月住了 1 晚
10/10 優異
Rick (NY)
2018 年 9 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice resort in a beautiful location. Great staff and nice service. Breakfast was delicious. Loved watching the sunset over the ocean from the pool with my rum punch! Room was clean and comfortable. Really enjoyed my brief stay. I already booked another visit .
Rick
於 2018 年 8 月住了 1 晚
2/10 很差
Charle (Florida)
2018 年 8 月 6 日
讚好:整潔度
不滿:職員與服務和住宿狀況
Where do I begin, when you GPS this hotel it takes you to some open lot no where near the actual location. If it had not been for my husband being a native of the country we would’ve been lost . I arrived at the hotel around 2:30 p.m only to be told my room wasn’t ready and if I could wait 30 minutes for availability which I couldn’t because I was attending a wedding and needed to be dressed by 4:00. Needless to say I was given a room to shower and change in that wasn’t completely finished with renovations. Matter of fact the whole hotel was under renovations so for them to be renting rooms is beyond me . I returned back after the wedding my room was available but I had to wait an hour for the remote control after sending my husband downstairs for it . The plumbing was being renovated as well because the shower was more like a bath after the water wasn’t able to go down the drain. I’ve never experienced such a mess at the cost of 210.00 if I can help anyone out don’t book this hotel their not ready. The breakfast was horrible, the staff needs more customers service training and the manager hid from me and my husband because we asked for a partial refund . He told my husband he would be back at 9 a.m and check out was at 12 , he made sure he wasn’t present and he left his cell phone at the desk so we couldn’t make contact with him. Smh ! I’ve had better experience at 50 dollar hotel in Jamaica this place is rip off and Expedia needs to cut all ties with this place .