The establishment is clean, the staff were super friendly. One of the staff members gave me a tip on navigating my way back through Atlanta traffic. My refrigerator didn’t work and they sent someone up immediately to fix it. The only down side was that I really wanted the food that went bad in the refrigerator! lol!!
Alicia
2024 年 11 月入住 2 晚
10/10 超赞
Ashlee
与家人出行
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the Tru by Hilton for a soccer tournament. The front desk staff were probably the nicest people I have encountered at a hotel. They were very helpful and friendly. The selection of snacks for sale is excellent and the breakfast was filling and had great variety. I really enjoyed the waffle and pancake station. I would definitely come back.
Ashlee
2024 年 10 月入住 2 晚
4/10 很差
ALICIA
与家人出行
2024年10月7日
满意:员工和服务,清洁度
不满意:住宿条件和设施
My stay was uncomfortably. The room was dirty and the wallpaper was ripped. The bathroom had problems . It was worth the price paid.
ALICIA
2024 年 10 月入住 2 晚
10/10 超赞
Zenio,Zion
2024年10月5日
满意:服务设施,清洁度
Great place to atay
Zenio
2024 年 10 月入住 1 晚
8/10 还可以
LEATHIA
商务旅客
2024年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property and staff were very accommodating
LEATHIA
2024 年 8 月入住 1 晚
10/10 超赞
Melanie,Bells
与配偶出行
2024年08月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only stayed 1 night, but was very impressed by how clean, and very contemporary this hotel was!! The pool, BBQ area, and firepit were also amazing!! We will be going back!
Melanie
2024 年 8 月入住 1 晚
10/10 超赞
Dawn
2024年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dawn
2024 年 8 月入住 1 晚
10/10 超赞
Julianne
2024年07月31日
Julianne
2024 年 7 月入住 1 晚
4/10 很差
Lisa
商务旅客
2024年07月26日
不满意:服务设施,员工和服务
When I checked in I asked the staff to add my rewards number. I was told because I used a 3rd party he was unable to do it. THIS IS NOT TRUE. Then i went to my room. I could not get on the internet and I needed to pay because I did not have a rewards number on file at the desk. I contacted the front desk and was told I needed to create an account. I said I have one already. He said I have to do it again. So I did, then I got an error message, that I already hav an account and I need to contact the front desk. Anyway, it was fixed because he finally entered my rewards number like I requested when I checked in!
Lisa
2024 年 7 月入住 1 晚
10/10 超赞
Sandra
与配偶出行
2024年07月15日
Hotel was clean and staff were friendly.
Sandra
2024 年 7 月入住 1 晚
8/10 还可以
Johnny
2024年07月10日
满意:住宿条件和设施,清洁度
Stay was good but checkout failed to email our receipt although we ask for it and they failed to send it
Johnny
2024 年 6 月入住 1 晚
10/10 超赞
Diana
与家人出行, 带宠物出行
2024年07月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very helpful and welcoming. The facilities were clean.
Diana
2024 年 7 月入住 1 晚
10/10 超赞
Lisa
2024年07月7日
Lisa
2024 年 7 月入住 1 晚
10/10 超赞
Luciano Freitas da
与家人出行
2024年06月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the attention of your employees the most.
Luciano Freitas da
2024 年 6 月入住 4 晚
4/10 很差
WHO IS
团体旅客
2024年06月23日
不满意:清洁度
All was well until I noticed ants in the room…on my birthday. I went downstairs to inform the attendant and he grabbed spray and sprayed the room. That seemed to help and I didn’t want the inconvenience of switching rooms after being settled in and I was trying to enjoy my birthday. I informed the front desk about it and they said they were going to spray and housecleaning, cleaned. It was horrible to pay $300 night for ants. I was very disappointed. All I asked for was for a discount for the troubles, but no one followed up with me. However, the staff is nice and the breakfast is maintained well. Also, there aren’t microwaves in the rooms which sucked….but now I know. I didn’t want to rate two stars, but having ants in a $300 room is below average activity.
WHO IS
2024 年 6 月入住 3 晚
10/10 超赞
Angie
2024年06月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Stayed here multiple times and it’s always nice.
Angie
2024 年 5 月入住 1 晚
10/10 超赞
Cynthia
与配偶出行
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love Tru’s bright cheerful colors, fun cool vibe and happy factor. Clean nice great value