It was very good in general. I thought we could just go out and walk through the park, given the location, but no, we had to go all the way around to go in.
The room had very little space for storage. But we stayed only one night so it was ok.
We booked the Junior Suite with Japanese style room... we love the spacious room & mountain view plus the tatami area, definitely the best hotel we stayed in Japan. We also love the Japanese style of the hotel overall. TV with English option is definitely a highlight for my little one. They also provide extra touch like usb charger for phone plus toothbrush & hairdryer are also better quality than other hotels.
The only thing I noticed is there's no safety box? and the check in time is 10am unlike other hotel at 11am.
Staff is overall friendly.