I was told free breakfast will be included while I was booking this hotel. However, when I checked in, they said the breakfast was not included. And the stuff asked me to contact The Hotels.com to seek an explanation. Could anybody tell me who holds the responsibility ?
真实旅客
2018 年 8 月入住 4 晚
4/10 很差
たつ
2018年09月20日
满意:客房舒适度
たつ
2018 年 9 月入住 2 晚
4/10 很差
Kurt
2018年08月30日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nanjing Zhongyang Hotel
Hotellet hittade inte vår bokning som vi hade bekräftelse på. De kunde endast några ord engelska vilket gjorde det svårt. Vi kan inte kinesiska och kom dit på kvällen så situationen var lite skrämmande. Efter mycket försök till diskussion fick vi 2 sviter istället för 2 dubbelrum. Det kostade oss 4 gånger mer!
Vi kunde betala med kreditkort som tur är.
Kurt
2018 年 8 月入住 2 晚
10/10 超赞
fabio
2018年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo albergo,bellissima camere, ottime colazioni a buffet, oltre ovviamente a risultare in centro e comodissimo alla metro
it's unbelievable, only one breakfast voucher issued for a room of 2 passenger, after tough and ugly negotiation then a second voucher is issued
Kin Fat
10/10 超赞
Hak Mook,Seoul
2014年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2 thumbs up!
Nice Hotel. Reasonable Price. Good Location. Kind Staff. What else?
Hak Mook
6/10 一般
Carol ,Auckland
2014年11月16日
Historic hotel. Close to subway, supermarket.
It is historic hotel. Located at center Nanjing. Close to subway. Next door is supermarket. Very handy.
We were very surprised when we checked in as they didn't take foreign credit card and it has to be cash or local bank card. Please prepare for this...
Amazing building & architecture - very worth to see and be there...
Room is clean. The sheet, towels were changed everyday and cleaning lady is very nice, friendly. Carpet is old and would be nice if this could be updated.
For European, there is no coffee provided in the room. You might need to bring your own.
The fridge in the room, doesn't work. We were eating outside all the time, we don't need it anyway. But nice if it is working.
Some people do smoke in the hall...
Overall we had a very nice stay and we wish the hotel keep improving and love to stay again.