Not sure about 4 stars, yet a very decent place to spend your vacation.
Yury
2025 年 1 月入住 5 晚
8/10 还可以
Champak
与家人出行, 团体旅客
2025年01月17日
满意:清洁度、员工和服务、住宿条件和设施
Great service
Overall everything was good
Champak
2025 年 1 月入住 4 晚
10/10 超赞
Champak
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Great staff
Champak
2025 年 1 月入住 1 晚
10/10 超赞
James,Jim Thorpe
与家人出行
2025年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a very clean and pleasant stay. Thank you
James
2025 年 1 月入住 1 晚
2/10 糟糕
RYO
2024年12月31日
RYO
2024 年 12 月入住 1 晚
8/10 还可以
Nickson
2024年12月17日
Loved the hotel.
Nickson
2024 年 12 月入住 1 晚
8/10 还可以
Govind
2024年10月21日
满意:客房舒适度,员工和服务
Some off the basic finishing was not great
Govind
2024 年 10 月入住 4 晚
6/10 一般
Anthony
2024年09月22日
Anthony
2024 年 8 月入住 4 晚
8/10 还可以
Suriya
2024年09月21日
满意:住宿条件和设施,清洁度
Suriya
2024 年 7 月入住 2 晚
2/10 糟糕
UDAY
2024年09月14日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
Useless service
Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
UDAY
2024 年 9 月入住 4 晚
2/10 糟糕
Peter
2024年08月19日
不满意:员工和服务,清洁度
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees.
- bathroom was dirty when I arrived
- the "king" bed was two small beds put together
- they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more
- staff failed to follow through on services they agreed to
- they charge $40 if you want to bring a guest to the room
You'll be happier at one of the many other hotels in Westlands
Peter
2024 年 8 月入住 2 晚
8/10 还可以
Catarina
2024年07月20日
Catarina
2024 年 7 月入住 1 晚
10/10 超赞
Christopher,Thornhill
2024年07月16日
Christopher
2024 年 7 月入住 5 晚
2/10 糟糕
ABDILKADIR
商务旅客
2024年07月15日
不满意:员工和服务,清洁度
terrible experience been there for 3 nights stay no house keeping and no air conditioning
ABDILKADIR
2024 年 7 月入住 3 晚
6/10 一般
真实旅客
2024年07月13日
Great staff and great food
Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
真实旅客
2024 年 7 月入住 5 晚
8/10 还可以
Emmanuel
2024年07月7日
满意:员工和服务,清洁度
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Emmanuel
2024 年 7 月入住 1 晚
8/10 还可以
Paulette
2024年06月20日
满意:清洁度、服务设施、住宿条件和设施
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.
Paulette
2024 年 6 月入住 12 晚
8/10 还可以
真实旅客
2024年06月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 6 月入住 2 晚
8/10 还可以
Anil,McKinney
2024年06月4日
Anil
2024 年 6 月入住 2 晚
8/10 还可以
Hamza
2024年06月2日
Hamza
2024 年 5 月入住 2 晚
10/10 超赞
Abdelrahman
2024年05月19日
Abdelrahman
2024 年 5 月入住 5 晚
4/10 很差
Misheck
商务旅客
2024年05月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible stay at Golden Tulip Westlands Nairobi
It was the forgetable hotel stay i can imagine. They overcharged me by one night and have syoll not refunded me. Seems to have been calculated because they were very aware that i had already paid for one night and insisted that they will take payment on check out. On checked someanager insisted on checking me out and included the night i had already paid for. Called them from airport when i realised the debit on my card but still procrastinating on refunding me 3 days later. I would urge everyone to keep clear of this hotel
Misheck
2024 年 4 月入住 2 晚
8/10 还可以
Nagib
2024年04月26日
Amazing room, amazing breakfast
Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid.
Nagib
2024 年 4 月入住 3 晚
10/10 超赞
Alexandre,Saint-Germain En laye
商务旅客
2024年04月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a pleasant stay at the Golden Tulip Hotel in Nairobi. The staff were welcoming and attentive, ensuring a smooth check-in and comfortable experience throughout my visit. The room was clean, well-maintained, and offered all the necessary amenities. I particularly enjoyed the breakfast, which had a good selection of both local and international options. The rooftop pool was a great place to relax and take in some views of the city. I would recommend this hotel for anyone looking for a reliable and convenient stay in Nairobi.
Alexandre
2024 年 4 月入住 6 晚
10/10 超赞
Jean-Pierre
2024年04月16日
满意:客房舒适度,住宿条件和设施
Fine! Good location. Employes are nice. Good food.