Rooms need a bit of TLC. Hot water in the room took a fair bit of time for it to come through. We had a big sea facing room that despite the heating best efforts didn’t get warm even keeping the heavy curtains shut. But the view is best experienced outside so that wasn’t too much of an issue.
The bar are was nice and good selection of spirits and good local beers on offer. The food choice was poor, and pricey. We did eat lunch on the first day as the room wasn’t ready but wasn’t good at all. We went to the Sun Dancer at the far end of Nairn and it was exceptional both for service and food quality.
The spa has a nice pool, very hot sauna and steam room plus a couple of hot tubs they were good and included.
Spa has a thermal experience that comes at a cost of £30pp for a stone bath humidity room (that wasn’t getting up to temp) an experience shower and the Himalayan Salt room.
Alisdair
2025 年 1 月入住 2 晚
10/10 超赞
Valeria-Carmen
2024年12月1日
满意:清洁度、员工和服务、住宿条件和设施
Everything very well done and very nice people (Stuff ) . Food excellent!Thanks for your doing !
Valeria-Carmen
2024 年 11 月入住 4 晚
10/10 超赞
Robin,Ft Lauderdale
与家人出行
2024年10月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The views and grounds are amazing and the hotel is gorgeous and the spa is first rate
Robin
2024 年 10 月入住 2 晚
10/10 超赞
John
团体旅客
2024年09月28日
满意:服务设施
Very quaint and elegant.
John
2024 年 9 月入住 3 晚
10/10 超赞
Tamara
团体旅客
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived late, around 8 pm, but wished we could have gotten there sooner. It is a beautiful old hotel with wonderful views. The restaurant is elegant and the waiters are very friendly. The room was fabulous and so was the nice, huge bathroom.
Tamara
2024 年 9 月入住 1 晚
8/10 还可以
Andrew
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2024 年 9 月入住 1 晚
8/10 还可以
真实旅客
2024年09月15日
满意:住宿条件和设施,清洁度
不满意:服务设施
Staff attentive but understaffed in restaurant and bar
真实旅客
2024 年 9 月入住 1 晚
6/10 一般
真实旅客
2024年09月13日
满意:清洁度
不满意:服务设施
Attentive staff but too few of them!
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Caroline
2024年09月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Caroline
2024 年 9 月入住 1 晚
8/10 还可以
Jane
2024年09月10日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Beautiful hotel in fabulous beach front location. Really nice amenities and food. Service was subpar and lacking in too many ways to mention
Jane
2024 年 9 月入住 2 晚
10/10 超赞
Anita
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施
Anita
2024 年 9 月入住 1 晚
8/10 还可以
Jan
2024年09月5日
满意:住宿条件和设施,清洁度
Stayed here many times and always enjoy it. The only negative comment is the staff in the bar and dining area could be a bit more welcoming.
Jan
2024 年 9 月入住 1 晚
10/10 超赞
Linda
与家人出行
2024年08月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Louise on the front desk was extremely helpful.
Linda
2024 年 8 月入住 2 晚
8/10 还可以
Stephanie,Hoboken
与家人出行
2024年08月12日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Restaurant and bar service was incredibly inefficient and slow.
Stephanie
2024 年 8 月入住 1 晚
10/10 超赞
Mark
2024年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic 3 night stay.
The hotel is 2 minutes from the beach. The hotel was easy to find with free on site parking. Check in was quick and easy. The receptionist was friendly and helpful.
The room was clean and comfortable with good facilities in the room.
Breakfast was freshly cooked to order and there was a wide selection. We had an evening meal in the hotel which was great, especially as we enjoyed a view over the estuary.
In the evenings we enjoyed watching the sunset over the estuary whilst sipping cocktails.
The hotel has a pool and spa but you need to book the spa before you arrive as it was fully booked on our arrival. We did still use the pool, steam room and outdoor hot tub which was very relaxing.
A short walk to Nairn harbour will put you on a sandy beach which doesn’t get crowded as it just goes on and on.
A 25 minute drive will see you in Inverness with plenty to see and do, and also a wide range of restaurants.
Overall we had a great time at the hotel the surrounding area. The staff were very friendly and helpful. We had long interesting conversations with the bartender while she kept us supplied with cocktails, mainly the “Dark & Stormy” but unfortunately we didn’t catch her name.
Overall we enjoyed our time there and won’t hesitate to incorporate a further stay when we next plan a tour of Scotland as this holiday was.
Mark
2024 年 7 月入住 3 晚
6/10 一般
Maria
2024年07月20日
Maria
2024 年 7 月入住 1 晚
10/10 超赞
Willem
2024年07月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
luxe hotel met veel sfeer ; zwembad en sauna
Luxe hotel met veel sfeer. Parkeren voor de deur. Oud engels; pluche. Schilderijen aan de muur. Keurige bediening. Ons eerste hotel in Schotland met een lift.
Mooie ruime kamer met een erg grote badkamer met inloop douche; koffie en theezet faciliteiten. Comfortabel; zacht bed. Warme badjassen lagen klaar op de kamer.
Het hotel licht aan de kust; kijkt uit over de zee. Over de boulevard wandel je vanuit het hotel naar rechts of links ; aan beide kanten bereik je snel een lang zandstrand.
Groot zwembad met ook een sauna en stoombad; een jacuzzi buiten is er ook.
Het enige nadeel is dat je een tafel in het restaurant voor ontbijt en diner op tijd moet boeken; zo binnen lopen kan niet en als je laat incheckt zijn de meest populaire tijden al weg. In het stadje zijn echter ook andere restaurants, maar het eten hier was kwalitatief wel echt uitstekend
Willem
2024 年 7 月入住 1 晚
8/10 还可以
LEE
2024年07月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend with my partner
Birthday gift. Hotel is good and very comfortable. Small issues but overall we had a great weekend. Reception desk computer covers half the desk when you sit down. Bar area good be better but the lounge space is very comfortable. Light dimmers would be nice in the evening though. We wanted a small snack after 9.30pm but the kitchen closes so nothing available except crisps.
Good points - everyone was lovely. We had a great day at the spa and spent time in a very nice pool area. We had a lovely dinner on our first night. The area is easy to walk to the beach promenade and into town. Our room was very clean and comfortable. We had a great view of the sea and managed to see a pod of dolphins swim past.
LEE
2024 年 7 月入住 2 晚
10/10 超赞
Craig
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Craig
2024 年 7 月入住 2 晚
8/10 还可以
真实旅客
团体旅客
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 6 月入住 1 晚
8/10 还可以
真实旅客
2024年06月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Oh so nearly 5 star excellence
真实旅客
2024 年 6 月入住 1 晚
10/10 超赞
Don,Chichester
2024年05月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful views across the Moray Firth, this old fashioned famous hotel lives up to its reputation.