Still the best hotel in Nainital,even if their charges are the same as Switzerland,the rooms are in dire need of renovation, the meals and dining are top class
Hemant
8/10 还可以
Amrita
团体旅客
2022年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amrita
2022 年 6 月入住 1 晚
10/10 超赞
Prashant
与家人出行
2022年06月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome stay at Manu Maharani Nainital
Awesome property! Superb staff!
Prashant
2022 年 6 月入住 2 晚
10/10 超赞
Gaganpreet Singh
与配偶出行
2021年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They were very welcoming. I had a very memorable honeymoon.
Thank you hyatt team
Gaganpreet Singh
2021 年 10 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2021年08月21日
不满意:住宿条件和设施,服务设施
The rooms were not the picture shown on the booking. Particularly there were no patio's on any rooms. I wonder where they got the pics for the booking site (in this case Expedia).
Bathrooms had mold. Avoid this place.
真实旅客
2021 年 8 月入住 3 晚
8/10 还可以
真实旅客
2021年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
It was good and comfortable
真实旅客
2021 年 2 月入住 3 晚
8/10 还可以
Shoaib
与家人出行
2020年03月10日
满意:客房舒适度
Shoaib
2020 年 2 月入住 1 晚
6/10 一般
真实旅客
团体旅客
2019年11月11日
满意:客房舒适度,员工和服务
Room for improvement
To start with the positives the hotel is in a wonderful location overlooking the lake (with easy shuttle access to the centre of town) with exceptional food and a range of excellent spa treatments available.
The biggest downside from our experience, however, was actually the service. It was clear the staff were proud to be working at the hotel and clearly there was a reputation behind the hotel (at least in India domestically) of this being one of the best hotels. However, across our stay we felt staff had an almost entitled attitude of “we know we are a good hotel and we don’t need to prove this to anyone”. One example- We asked for help organising a taxi to the train station upon check out at the reception desk, who disinterestedly directed us to a corner travel desk (only after interrupting me 3 times with the location of the shuttle stop before finally hearing me out and what I actually needed) , who then proceeded to grudgingly agree to help (and charge 3x the market price for a taxi). When I questioned the pricing this was reduced to 2x and the remaining gap justified as “hotel services”. The entire situation highlights how disinterested the staff seemed at providing the service their brand aspires to. The worst part is that the management have clearly lost mechanisms for guest feedback - I never got even an offer of feedback form and when I replied “not great” to the question of how my stay was at check-out, there was not even a follow-up question to find out why
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
Malika
2019年06月7日
满意:客房舒适度,员工和服务
WiFi’
Food and service was good however for wifi has an issue due to nainital having a WiFi issupp
Malika
2019 年 6 月入住 4 晚
8/10 还可以
Trevor
2019年04月14日
满意:住宿条件和设施,清洁度
Good Quality Hotel but a Little Isolated
Good quality hotel with friendly staff and marvellous views of Nainital Lake. Standard of food is excellent although the variety is a bit restricted if you’re on a lengthy stay. Only downside is the limited communal areas and no cafe/bar. Also having to renew WiFi every 12 hours is a bit of a nuisance.
Trevor
2019 年 4 月入住 7 晚
10/10 超赞
Navneet Singh
2018年06月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in Nainital
Highly recommended to stay in Nainital, Really great staff with great service
Navneet Singh
2018 年 6 月入住 2 晚
6/10 一般
ssray
2018年05月23日
不满意:员工和服务
here only one hotel for 5 star o it is monopoly
breakfast is good. staff always looking tips i have premier bed room but got downstair nesty smell from bathroom always comming food is very costly and buffet is really costly as food price
ssray
2018 年 5 月入住 2 晚
8/10 还可以
Neeraj
2018年04月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best view of the Lake
Location is excellent with good view
Neeraj
10/10 超赞
真实旅客
2018年04月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beauty
Excellent location. Beautiful setting on the side of the lake.
真实旅客
10/10 超赞
Arjun
2017年06月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Arjun
2017 年 6 月入住 2 晚
6/10 一般
gulab
2017年05月30日
满意:住宿条件和设施,员工和服务
gulab
10/10 超赞
Paramdeep ,chandigarh
2017年04月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location.very close to nanital
We had a very good experience.hotel provides free pick n drop facility to the maal road. Food was excellent.they upgraded our room without any charge.the only draw back was they don't offer free sauna/steem Bath as other five stars offer.
Paramdeep
10/10 超赞
Intech
2016年11月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All Great
Great experience with such a great property They allow early check in around 9 Am and hotel staff was too good food was also very good i.e breakfast or Dinner differently will come again in the future.
Intech
8/10 还可以
JLucky,Columbia, MD
2016年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Stay
One of the good resorts in Naninital. Not over the top luxury but good enough place, with good views and spacious suites.
JLucky
8/10 还可以
真实旅客
2016年07月4日
满意:员工和服务
Overall good experience. Staff are quite friendly and helpful.
真实旅客
10/10 超赞
真实旅客
2016年04月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
Pratik
2016年04月3日
满意:清洁度、员工和服务、住宿条件和设施
Great Hospitality
Great service, Staff quickly realized that mom wouldn't be able to take the flight of stairs up and down and upgraded from Deluxe Category to the Suite Room that are accessible through lifts. We were very well looked after with regards to basic requirements like amenities/toiletries, help with cab for sightseeing and breakfast. Room service was great, keep up the good work. Breakfast was average, can do a better with the taste and spread especially the south indian (idli/dosa) stuff. Paranthas were good. Great hospitality overall.
Pratik
6/10 一般
ANIL,Gurgaon
2016年01月11日
满意:员工和服务,清洁度
不满意:客房舒适度
Costliest but not worth
We went there on 8th Jan, room & lobby temp. Was maintained too warm that we were unable to feel freshness of Nainital climate....surprisingly even after spending more than 10K for 1 night, Hotel expect guests to pay for Bonfire if u ask for it...overall it's not worth...
ANIL
10/10 超赞
bharat,Mumbai
2015年11月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic
Stay was good but hotel should start serving masala tea in morning in room
bharat
6/10 一般
LH,Australia
2015年11月8日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Nice hotel but room was very cold
The staff were pleasant and wanted to please. I was surprised with the standard room considering I paid top dollar for a room. The room was cold, dark and had no view. The hotel could have provided a room on the southern side (sunny side) as most of the rooms were unoccupied. Or perhaps it was Expedia's fault. I always seem to end up with crappy rooms lately whenever I book with Expedia.