I stopped in Mzuzu for what was meant to be a quick overnight trip, and has turned into an almost 2-week visit. When I arrived, I checked in easily and went to my room. We then went out to do some errands. When I returned, I admit I was a bit rude with one of the front desk employees because there had been some kind of an issue with their ability to verify my payment through Expedia. He was a pure professional despite my attitude, for which I later apologized.
The staff here are incredible. From the housekeepers, laundry, restaurant, bellman (watch out, he's a boxer!) and more.
The restaurant on site has a very diverse menu of great choices, and room service was always prompt and on point.
This will be my hotel of choice when I am visiting Mzuzu. The owners and managers should be proud of their team and performance.