2/10 糟糕
Kim D.
2024年04月13日
满意：清洁度
April 2024
The property was clean and the location was great.
That was all.
There was little to no water pressure in the kitchen and bathroom sinks.
The AC unit kept freezing up and had to be turned off.
The kitchen isnt usable for meals. There was ONE dish towel, no paper towels (which is fine had we known going in), there is a mix and match of 8 cups, 11 plates, some bowls, and silver wear. No pots, 1 burned up baking sheet and some random bowls.
The washing machine didn't work. We attempted to wash towels (on Wednesday) and the washer was "frozen". I text the number as listed, they sent a guy up who said "sorry cant help you". He did note the frozen ac unit.
So Thursday I text again about the washing machine. They couldn't help me, i asked to use another unit, nope. I asked for clean towels. They said they would bring some Friday. We checked out Saturday morning!
Lastly, they kept my deposit for sand and small rocks! Its beachfront with no broom!!! Then CHARGED me an additional fee for "extra cleaning" with NO explanation or response to my emails
Kim D.
2024 年 4 月入住 5 晚