Really like the location and friendly staff. Breakfast is delicious. I always had problems with TV. A booklet with instructions as to how to operate the TV remote would be very helpful.
Rebecca
2025 年 1 月入住 3 晚
2/10 糟糕
Ericka,JACKSONVILLE
与家人出行
2025年01月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was disgusting and smelled strongly of cigarette smoke. Beds were horrible felt like they were 50 year old mattresses. You could feel the springs in your back. Everything was old and outdated. The room smelt musty. The bathroom was disgusting. There were black hairs in the shower and sink area. I walked the kids down to the pool area and there was no towels. When I walked back to the front desk I got walked up on and stared down by some random guest there. He felt like a predator. Then watched me very aggressively as I walked away. It felt very unsafe staying here if you are young women. Please be careful. Have a sober friend with you as a lookout. Something isn’t right here. We couldn’t get out of there fast enough.
Ericka
2024 年 11 月入住 1 晚
10/10 超赞
Chowdhury,Whitby
与家人及幼儿出行
2025年01月6日
满意:清洁度、员工和服务、服务设施
It is an excellent location and has great friendly staff all around.
Building is very old and probably approaching a major renovation. Parking with a overhead cargo was a nightmare as the parking garage ceilings are very low.
Balcony smoking is not permitted, which is unreasonable.
Chowdhury
2024 年 12 月入住 1 晚
6/10 一般
Gary
与家人出行
2025年01月4日
满意:清洁度
The front desk lady was not very friendly but the breakfast lady was always smiling and checking on everything. The doorway into the condo opens directly into the bedroom so it was not favorable with several people in the same condo coming/going.
Gary
2024 年 12 月入住 4 晚
6/10 一般
annette
2025年01月3日
annette
2024 年 12 月入住 3 晚
8/10 还可以
Fannie
与家人出行
2025年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Oceanfront property. Stayed on the 12th floor with a good view of the city and the water. Suite had plenty of space. Staff was nice and helpful. Was nice to have parking on the property but the spaces were very tight. Everything was as the website said with a great view of the ocean.
Fannie
2024 年 12 月入住 3 晚
4/10 很差
Jennifer
与家人及幼儿出行, 与家人出行
2025年01月3日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Lazy river and hot tub were out of order first two days. Once up and running they had dingy, foamy water. The first room we had, was nasty. The floors were greasy and sticky with built up grime in the corners. The pull down bed had some sort of liquid (vomit? Bodily fluids? ) running down the side of mattress frame. The couch was stained. the peephole was completely missing. Just a hole in the door with a Kleenex stuck in it. The AC didn't work. They allowed us to switch rooms. Gave me keys to two rooms to choose from. One was almost as bad as the first. I chose the cleanest one but it wasn't much better. Kitchen was run down. Leaky faucet, bare minimum for cooking. I felt I needed to wash everything before I used it. The bed side table had not been cleaned in a while. It was gross.
The only plus to this place was the staff. All were very nice and respectful. Prompt to respond to an issue (clogged toilet)
We made the best of it but It's true you get what you pay for! I would not stay here again.
Jennifer
2024 年 12 月入住 3 晚
8/10 还可以
Aiko Malynda
团体旅客
2025年01月2日
满意:员工和服务,清洁度
I don't normally write reviews but felt this property deserved a good review. I don't normally stay in places with less than an overall rating of 7.5 but I chose this place because my 5 year old granddaughter was to accompany me and this was the only place available at the time with a deal that also had a kid friendly environment. What matters most to me when choosing a place is ocean view from a balcony, full complementary breakfast, and cleanliness. While the room was dated and showed signs of use over the years, the room and the property were clean. The room was large with the bedroom separated from the living room by a kitchen. The view from the balcony was awesome! The breakfast was very good every morning and the staff were very pleasant and friendly. Even the hallways and elevators were kept clean daily, which is a challenge with kids running from the beach and pool. The pools were heated to a nice temperature and were maintained daily. In my opinion, the proporty deserves an overall rating between 7.5 and 8.0.
Aiko Malynda
2024 年 12 月入住 3 晚
2/10 糟糕
Kandy
与家人及幼儿出行
2025年01月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
On top of the air conditioner not working. The rooms are very run down. The workers love to smoke marijuana in the maintenance area on the 9th floor on top of that, none of the pools were heated the way they said they were and all of them were closed down, except for one nasty hot tub. And we had to deal with the maintenance man and housekeeping, cleaning and working on a room next to us from 11 PM to 12:30 AM in the morning. Absolutely ridiculous horribly run hotel...
Kandy
2024 年 12 月入住 3 晚
2/10 糟糕
Heather
与家人出行
2025年01月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gross. Bugs. Broken toilets. Broken sink. Stench of sewer from broken pipes.
Heather
2024 年 12 月入住 4 晚
4/10 很差
Francisco
2025年01月1日
满意:清洁度
They have a lot of electrical issues
Francisco
2024 年 12 月入住 4 晚
8/10 还可以
Nadezhda
2024年12月21日
Nadezhda
2024 年 11 月入住 3 晚
10/10 超赞
Carlos
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoy everything in this hotel Friendly staff. I come here at least once a month to relax. I would recommend this hotel is great for families vacation.
Carlos
2024 年 12 月入住 1 晚
10/10 超赞
Jakell
2024年12月14日
Great property
Jakell
2024 年 11 月入住 2 晚
2/10 糟糕
Mark
2024年11月30日
They called before we checked in and said room was not available and had to refer us to a sister property.
Was charged the same price even though the new room was $50 less.
Mark
2024 年 11 月入住 1 晚
2/10 糟糕
Shaniqua
与家人及幼儿出行
2024年11月30日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Debra and Barbara Was the best hospitality omg my 5 year old son loves them his name is jayden they showed him so so so much love and he don’t talk to strangers but he really felt comfortable with these 2 ladies my family and I will definitely come back because of them thank you again ladies because you both was amazing GOD bless
Shaniqua
2024 年 11 月入住 4 晚
10/10 超赞
charlie
与配偶出行
2024年11月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked it a lot clean rooms and very friendly staff.
charlie
2024 年 11 月入住 2 晚
8/10 还可以
Jean
与配偶出行
2024年11月22日
满意:清洁度、员工和服务、服务设施
I always stay at this hotel. It's located in the northern residential area so it's pretty quiet. Also they have free breakfast which is pretty good. I was disappointed that the 10th floor pool and hot tub were closed though and I specifically said I wanted 10th floor...just for that reason...oh well maybe next time
Jean
2024 年 11 月入住 2 晚
10/10 超赞
Heather
2024年11月20日
满意:清洁度、员工和服务、住宿条件和设施
The staff was really nice.
Heather
2024 年 11 月入住 3 晚
10/10 超赞
sidoine
2024年11月16日
满意:住宿条件和设施
Nice place will definitely come back.
sidoine
2024 年 11 月入住 2 晚
10/10 超赞
j
与配偶出行
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The parking garage takes a little getting used to. Pools and hot tubs were well mantained along with playground and sitting area. Had a eoom with well mai tained kitchen, 2 queen beds and a murphy bed. Actually slept on the murphy so we could hear the ocean. Queen beds could use an updrade. Staff was very friendly, super quiet area and close to a lot of things. 3rd stay at this hotel and probably not the last.