Pine Ridge Lodge is a special place. Just go ahead and check out the reviews. They are not lying. Neil, Marcia, and the staff at Pine Ridge will do anything that they can to accommodate you and make your stay enjoyable.
The resort is definitely rustic and out in the wilderness, but it is impeccably clean, wonderfully decorated and appointed with whatever you need. There are personal touches (Neil would send us on excursions with a jug of water and plastic cups, as one example) and they really do try to make sure your stay is above and beyond expectations!
Neil helped us schedule tours to Caracol and also to the ATM cave. As other reviews have mentioned, the staff always asked what you wanted to eat the next day and prepared delicious food, dessert, and breakfast.
My 3 teenage kids also had an amazing experience.... interacting with Neil's family to Neil showing us some amazing animals on his property (chickens, guinea hens, turkeys, and also some Belizean wildlife). There is WiFi in the main lodge building but not in the cabins, so it's a good balance for screen time, if your teens are like mine!
Staying at Pine Ridge is the real deal....real Belize, real hospitality, and a really nice experience. Highly recommended.