The property was in a great location, the price was reasonable, and the indoor pool was the deciding factor for us. When we arrived in the rooms, there was no soap, insufficient towels for 2 people (one bath towel and 2 face towels, no washrags), and the desk chair was broken. There were no hangers in the closet. There was a large brown stain in the tub, which looked disgusting. When we went to the pool, there were no towels in the towel cubby there. The guy at the desk resolved all of these issues for us but the number of issues drove my rating down to 3.The beds were very comfortable and the air conditioning worked well. The breakfast food was tasty.