Really liked the property - easy to park, great access to Mt. Cook and everything is beautiful around this area! Staff was great, but the one downside (that didn't effect me) is if you arrive after the staff leave, you will have difficulties getting in if you failed to contact the property before getting there. They are nice enough to leave all the keys where you can still get into your room, but it requires that you know the code to the door, which you would not know if you do not check in with the property before arriving. While the bed was mostly comfortable, it was not quiet until well after when I wanted to sleep and unlike most hostels, people were not very aware/kind of others need for sleep. This is the second Haka House I've stayed in, and none of them provide towels, which makes me very unlikely to ever go back to one - who doesn't need to shower? And what traveler is bringing a towel with them??? Also the rooms were quite hot until well after 2AM, even when it was only 50F outside. Not an excellent hostel, but the location was superb!