4/10 很差
Chellie Smith
与家人出行, 商务旅客
2024年11月10日
不满意:服务设施,员工和服务
When I got to the property and attempted to check in, there was no one at the front desk. I waited for at least 10 minutes and called the property on the phone several times but never got an answer. I almost called the local Police because I was afraid that something was seriously wrong.
After getting to the room and turning the TV on i discovered that the e TV remote didn't work.I brought it back to the front desk and the attendant changed the batteries. So when I get back to the room, it still doesn't work. I then attempted to change the channels manually, but then I got nothing. No TV the rest of the night. Then I discovered the toilet didn't work properly. I had to perform maintenance on the water fill system. By then I was just disgusted and went to bed.
One of the problems is that it's the only hotel in town. So if you stay in Franklin this is it.
Chellie Smith
2024 年 11 月入住 1 晚