The location is good, and the basic hotel, most of the staff, and rooms are great. The TV system is terrible, so bad that we had to use our laptops to watch shows (the technician who came didn't speak English, could not explain how it worked). We also could not use the wi-fi because it was so bad, so I ended up having to use my phone's personal hotspot for the internet. The maids never took out our garbage, which made our room smell. When we left, as I was driving home to Toronto, I got a call on my phone, from the hotel, accusing me of smoking in my room, which never happened, and telling me they were going to charge me 500 dollars. Ater I argued and protested my innocence, the person on the phone said they believed me, but were putting a flag on my name, should I stay at the hotel and my room smells like smoke again. I said my room couldn't have smelled like smoke but it might have smelled because the cleaning staff never emptied our damn garbage for three days. And you're warning me over something you are saying you don't believe I did? How does that work?
Honestly, this past stay broke my heart. I used to love this place. For it to be so poorly run, feel technologically dated, and to then be unprofessionally falsely accused on the way home was just terrible, and I cannot recommend it at all.