The property was immaculate and the front desk staff was great. This would be a 5 star review except for the horrendous service at breakfast. Most hotels, including other Best Western's, provide a free breakfast with great service, and always refilled food and drinks in the buffet. This one we had to pay for, which was not the problem. The problem was that the staff did not refill anything without being asked. We got there at 7:15am so not towards the end when you might expect things to run out. We had to point out there was no orange juice, no eggs, no croissants, no bacon (this all happened - there may have been more empty things, but that's what we were looking for). And when we pointed it out and asked for them to refill the serving areas for these things, they looked like a deer caught in the headlights. So after the first day, we went elsewhere for breakfast. I want to emphasize, we normally eat at hotels that the breakfast is included, and we have never had to continually request food like we did here, where we were paying for the buffet.