The manager at this property went above and beyond the They took extremely good care of my son during his Stay The night timedesk clerk Also did an extremely outstanding job. I think he works 3too 11 Best motel I have booked ever. They were amazing
Susan
2024 年 11 月入住 1 晚
6/10 一般
Gary Jr
2024年11月16日
Gary Jr
2024 年 10 月入住 2 晚
4/10 很差
William
2024年11月16日
满意:员工和服务,清洁度
不满意:住宿条件和设施
This was not a good stay.
Positives:
- The bed was comfortable.
Negatives:
- The A/C made a very loud rattling noise every time the compressor turned on or off. It sounded like the whole case was shaking.
- The internet was very slow and unreliable. At some points I was unable to stream a show, which doesn't take much bandwidth.
- The shower was very low pressure.
- As stated in other reviews, the noise from the highway was very annoying, especially when trucks use air brakes.
- It was necessary to hold the toilet handle in the flush position for a while to get it to work properly.
Based on all of the issues this hotel cost way too much. I would not stay here again.
William
2024 年 11 月入住 1 晚
10/10 超赞
Yanira
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Yanira
2024 年 10 月入住 1 晚
8/10 还可以
Tina
2024年10月29日
满意:住宿条件和设施
Tina
2024 年 10 月入住 1 晚
6/10 一般
Cassandra,Houston
2024年10月26日
Cassandra
2024 年 7 月入住 2 晚
4/10 很差
Jean
与家人出行
2024年10月14日
不满意:服务设施
Check in guy was super nice and friendly. Hotel was dirty. Hotel was rated excellent but was not. Old. Breakfast waswas cold and awful
Jean
2024 年 10 月入住 1 晚
10/10 超赞
Norman,Roanoke
2024年10月13日
满意:住宿条件和设施
Norman
2024 年 10 月入住 6 晚
6/10 一般
Julie
商务旅客
2024年10月9日
满意:服务设施
Parking lot was congested and small spots.
Julie
2024 年 10 月入住 2 晚
10/10 超赞
Norman,Roanoke
商务旅客
2024年10月8日
满意:服务设施,清洁度
Great service
Norman
2024 年 9 月入住 4 晚
10/10 超赞
KEL
2024年10月7日
满意:清洁度、员工和服务、住宿条件和设施
Nice, clean and right off the highway
KEL
2024 年 10 月入住 1 晚
2/10 糟糕
leigh
2024年10月6日
不满意:住宿条件和设施,清洁度
The room smelled like mold was disgusting!
leigh
2024 年 9 月入住 1 晚
2/10 糟糕
JOSHUA
2024年10月6日
不满意:清洁度、员工和服务、住宿条件和设施
JOSHUA
2024 年 10 月入住 1 晚
4/10 很差
Julia
与配偶出行
2024年09月29日
不满意:住宿条件和设施
The people at the front desk were great but the overall experience was not too good. The hotel and room did not smell great, and there wasn’t a phone connected in the room. Probably not a place that I would choose again.
Julia
2024 年 9 月入住 2 晚
10/10 超赞
becky
2024年09月29日
满意:清洁度、员工和服务、住宿条件和设施
It is not adjacent to the airport..not much around the hotel.
becky
2024 年 9 月入住 1 晚
6/10 一般
Edward
2024年09月7日
满意:住宿条件和设施,清洁度
It was cool, I just didn’t like the breakfast times and them having a early check in fee of $50 CASH. But overall it was pretty average.
Edward
2024 年 9 月入住 2 晚
10/10 超赞
Don
2024年09月7日
满意:清洁度、员工和服务、住宿条件和设施
The staff was ready and waiting on our late arrival.
Don
2024 年 8 月入住 1 晚
10/10 超赞
Char
与家人出行, 带宠物出行
2024年08月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for value. Pet friendly
Char
2024 年 8 月入住 1 晚
2/10 糟糕
Robert
与家人出行, 商务旅客
2024年08月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk/breakfast crew are biased and do not know how to handle customer service properly. We were denied breakfast before closing time and then we were lied to about the actual close time because they decided to pick up early. I request a full refund of my stay before I feel like I need to escalate this situation to the corporate office. This is totally uncalled for by management and something needs to happen fast before all business is run off by your owm staff.
Robert
2024 年 6 月入住 1 晚
10/10 超赞
James
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was comfortable and the room was big. Property is older and could use some upgrades, but the property was clean, right by the I65, quiet, and served the purpose well for my trip at a reasonable price.
James
2024 年 8 月入住 2 晚
8/10 还可以
Haley
与家人及幼儿出行, 团体旅客
2024年08月24日
满意:员工和服务、服务设施、住宿条件和设施
comfy beds
Haley
2024 年 8 月入住 1 晚
6/10 一般
Norvell
商务旅客
2024年08月20日
满意:员工和服务
The room appeared to not have been vacuumed immediately before my stay. There were small rocks/gravel in several areas of the room. The couch also did not look like it was cleaned prior to my stay.
I recommend placing dehumidifiers in the guest rooms as it felt a little damp in the room. Another recommendation would be to perhaps have a driver on some kind of standby to pickup passengers from the airport.
Overall, I was pleased with my experience, my needs were met. The gentleman at the front desk was kind and helpful, and the breakfast looked appealing.