The room stayed musty for the whole stay no matter how low I put the air. The fridge didn’t work, and there were stains and caked on items in it.
Stacy
2024 年 11 月入住 2 晚
8/10 还可以
Melanie
与配偶出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our first room had wet carpet in it as if somebody poured water over it around the beds. There were no leaks in the ceiling so we had no idea where it came from. The staff was very apologetic & moved us to a different room right away which had dry carpet. The only other problem I had was when I tried to load pages on my laptop it wouldn't load anything. I was connected to their WiFi so I don't know what the problem was with that unless it was a Firewall in my computer preventing it. Otherwise our stay was good. Room was clean & beds were comfy.
Melanie
2024 年 11 月入住 1 晚
2/10 糟糕
Peter
2024年11月1日
不满意:住宿条件和设施,清洁度
Peter
2024 年 10 月入住 1 晚
2/10 糟糕
LaShunda
与家人及幼儿出行, 与家人出行, 商务旅客
2024年11月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The first room smelled like someone had smoked a packed of cigarettes the entire pack. The second room I got moved to at my request wasn’t clean and the air didn’t work. The bistro didn’t really have most of the food available that was on the menu. The lil store was out of most of it snacks. Like the price of the hotel doesn’t even match what you experience. Also it looks nothing like the pictures the rooms need to be updated
LaShunda
2024 年 10 月入住 2 晚
10/10 超赞
Carla
2024年10月18日
满意:清洁度
Carla
2024 年 10 月入住 1 晚
4/10 很差
Jennifer
商务旅客
2024年10月13日
Could hear the interstate and service road traffic all night. Was not able to sleep due to the noise
Jennifer
2024 年 10 月入住 1 晚
8/10 还可以
GARY
商务旅客
2024年10月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
due to the closeness of the property to I-20 it is very loud in the room. Otherwise the property is above average.
GARY
2024 年 10 月入住 1 晚
10/10 超赞
Barbara
2024年10月4日
满意:清洁度、员工和服务、住宿条件和设施
Don’t ask me anything else
Barbara
2024 年 9 月入住 1 晚
4/10 很差
Barb
与家人出行
2024年10月1日
不满意:住宿条件和设施,服务设施
Elevator smelled like mold, the “courtyard “ was a table with an umbrella surrounded by barrels of transmission fluid. There seemed to be a great deal of water damage on the outside walls which they appeared to be repairing. The fitness center had 1 towel, no cleaning wipes and no cups for the water. It was not cheap to stay here and you had to PAY for coffee and breakfast. Instead of water and pretzels, how about free coffee like every other similar place. Will NEVER return here
Barb
2024 年 9 月入住 2 晚
8/10 还可以
DANIEL
2024年09月27日
DANIEL
2024 年 8 月入住 1 晚
2/10 糟糕
Johnny
2024年09月11日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We like the location of the property and the surrounding business. The hotel staff was horrible. They did not greet. We asked for fresh towels and sheets after two nights. The towels were delivered but not fresh sheets. We again asked the front desk for fresh sheets. The receptionist took our room number and we later returned to no fresh sheets. We eventually got fresh sheets from the front desk and made our own bed. This staffs customer service is really lacking.
Johnny
2024 年 9 月入住 4 晚
8/10 还可以
Crystal
与家人出行
2024年09月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet.
Crystal
2024 年 9 月入住 1 晚
10/10 超赞
Lakesha
与家人出行, 商务旅客
2024年08月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome Experience!
Lakesha
2024 年 8 月入住 1 晚
10/10 超赞
Christina
2024年08月24日
Christina
2024 年 8 月入住 2 晚
10/10 超赞
Cynthia
与家人出行
2024年08月22日
满意:员工和服务、服务设施、住宿条件和设施
Very friendly! Loved the front desk lady but can’t remember her name
Cynthia
2024 年 8 月入住 1 晚
10/10 超赞
Gabrielle,Thomasville
团体旅客
2024年08月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay !
Gabrielle
2024 年 8 月入住 1 晚
6/10 一般
LaShanda
2024年08月9日
满意:员工和服务
不满意:住宿条件和设施
LaShanda
2024 年 8 月入住 2 晚
10/10 超赞
Robert
2024年08月8日
满意:清洁度、员工和服务、住宿条件和设施
Location
Robert
2024 年 8 月入住 1 晚
10/10 超赞
Amanda
2024年07月31日
满意:清洁度、员工和服务、住宿条件和设施
Amanda
2024 年 7 月入住 2 晚
10/10 超赞
Angela
2024年07月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Heart of Pecanland Mall shopping area. Professional staff with a warm welcome offering chocolate chip cookies and refreshing lemon cucumber water.
Angela
2024 年 7 月入住 1 晚
4/10 很差
Steven
2024年07月26日
不满意:清洁度
Steven
2024 年 7 月入住 1 晚
8/10 还可以
Romy
商务旅客
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Romy
2024 年 7 月入住 4 晚
8/10 还可以
Dan
2024年07月25日
Dan
2024 年 7 月入住 1 晚
2/10 糟糕
Jennifer
2024年07月23日
满意:员工和服务
不满意:住宿条件和设施,清洁度
There was black mold in bathroom. Management was informed, Bria was very professional and great but this hotel needs serious deep clean.