Dry Hot AC didn’t work and the door wouldn’t not Lock worse place to stay. Hotels.com should get rid of this property. Filthy
David
2024 年 8 月入住 2 晚
2/10 糟糕
Erika
团体旅客
2024年08月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Place smelled so bad, it was hot , tub was so dirty horrible . I’ve asked for a refund but never received anything. Will not stay there again.
Erika
2024 年 6 月入住 1 晚
2/10 糟糕
George
2024年07月21日
不满意:清洁度、住宿条件和设施、客房舒适度
George
2024 年 7 月入住 1 晚
2/10 糟糕
Krystal
与家人出行
2024年07月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible experience
It was absolutely horrible. We didn’t even spend the night in that dirty nasty room. I got there to check in at 2 PM and they didn’t have a key ready, so I went back at 5 PM. They still didn’t have a key ready so they went to let me into the room and there was black mold, the lights didn’t work, the TV didn’t work, there was holes in the doors. We had a family reunion going on, and I had rented the room for my nephews that were coming from out of town. Needless to say we never received a key. I went back the next day and told him to cancel the rest of the rooms Because I had booked it for three days and they only wanted to refund me one day !
Krystal
2024 年 7 月入住 3 晚
4/10 很差
Lovissa
与家人及幼儿出行
2024年07月8日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Hotel room and staff was perfect but the hotel itself was very dirty.
Lovissa
2024 年 6 月入住 7 晚
8/10 还可以
Luis
与家人出行, 商务旅客
2024年07月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Luis
2024 年 7 月入住 2 晚
2/10 糟糕
Enrique
2024年07月2日
不满意:清洁度、员工和服务、住宿条件和设施
No respetaron mi reservación, me dijeron que no tienen habitaciones y que cancelara la reservación
Enrique
2024 年 7 月入住 1 晚
2/10 糟糕
Nathaniel
与配偶出行, 商务旅客
2024年06月28日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible experience, was given a room with a flooded restroom and toilet not flushing with bugs all over the toilet shower and beds. The room looked as if hadn't been cleaned for a while. When i sat on the bed immediately little bugs came up from the sheets so i left the room and tried to cancel the rest of my stay. When i went to the lobby the indian guy inside was rude and tried to play me, he said he’d promised to give me a refund the next day just so id leave when I asked for any sort of documentation for check out or canceling he gave me a random paper and when i was reading it he got mad and said dont read that and he promised a refund. Luckily i took pics and video of everything and recordings of the actions of the front desk guy.
Nathaniel
2024 年 6 月入住 2 晚
4/10 很差
Mauricio
2024年06月27日
不满意:住宿条件和设施,清洁度
Dirty
Mauricio
2024 年 6 月入住 1 晚
2/10 糟糕
David
商务旅客
2024年06月25日
Pass on this
Under construction; dirty, run down, no remotes for tv or WiFi. Just not recommended
David
2024 年 6 月入住 1 晚
2/10 糟糕
Erika
2024年06月23日
不满意:清洁度、员工和服务、住宿条件和设施
Place was unsafe
Erika
2024 年 6 月入住 2 晚
2/10 糟糕
Valeria
2024年06月23日
Valeria
2024 年 6 月入住 1 晚
4/10 很差
Steve
2024年06月21日
满意:客房舒适度
不满意:清洁度、员工和服务、住宿条件和设施
No keys??
No keys available, asked why, was told due to remodeling they were out of keys, so everytime i left my room i had to stop at the office and have them come open my door for me. Extremely inconvenient and unacceptable.
Steve
2024 年 6 月入住 1 晚
2/10 糟糕
Amber
2024年06月20日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DO NOT STAY HERE. WORST STAY I HAVE EVER HAD!!!!!!
It was awful. Dirty and under construction. I did not know this at time of booking. Clerk blamed me for charging the wrong card. There was trash everywhere outside and hallways were blocked off by couches. I had bug bites on my leg after I woke up. The clerk was rude. There was not a phone in the room to call the front desk, the remote did not work on the TV and the place that holds a smoke detector, only had a wire sticking out. The room smelled musty and was hot as if it hadn't had the AC turned on ever.
Amber
2024 年 6 月入住 1 晚
4/10 很差
Maria
2024年06月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Smells so bad, and humidity
Maria
2024 年 6 月入住 1 晚
10/10 超赞
Fernando
2024年06月18日
Fernando
2024 年 6 月入住 1 晚
2/10 糟糕
Jose Pedro
2024年06月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room they give me somebody else was already in the room
Jose Pedro
2024 年 6 月入住 1 晚
2/10 糟糕
Jonathan
与家人出行, 商务旅客
2024年06月12日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
There is nothing i liked about this place.. had to wait in the entrance forever until they decided to come and attend in the front desk ,not mentioning we already had the reservation done … can’t believe the actual conditions of the place ,it looks like is falling apart