Staff was very accomodating. The elevators need some serious attention. Beach towels not available at 3pm on a Sunday afternoon, and that was disappointing, especially with no advance warning so you could bring a room towel and not to have to wait another 20 minutes for an elevator ride. The location is good, the views are very nice, and the hotel was maintained well. I read previous reviews about elevator dissatisfaction, and must agree, that will require strong consideration when making future travel plans.