It has a label of “luxury” but was really average. Was on 4th floor and elevator was broken!! The staff stated it’s been broken for 3-4 days now, but assisted in carrying our luggage. I booked a King room with balcony and canopy bed, the room is very small, so is the bathroom, and the balcony that sits only two small chairs. The curtains had blood color stains on them, they only provide u with one Lennox white rob which mine had a small yellow stain on. The cleanliness of the bathroom was 8/10. The pool area was underwhelming, looks cute but it’s very small. Whether ur checking in or out the lobby area gets crowded and tight. Amongst all the staff was EXCELLENT!! ERICK was of GREAT HELP!! Even though I didn’t fully enjoy my stay, with a great staff like that smoothed things over.