The towels were disgusting and very dirty, and I requested multiple times for new towels and bed sheets because my children and I were sleeping in that room and it took two days for them to bring new towels and sheets. And they had no shampoo and body wash from the first day, so we had to go to the nearest store and purchase body wash and shampoo, and in the room the fire alarm would beep constantly and when I called the management they didn’t help at all, and then I called Expedia and they didn’t help either, we didn’t get good rest and it was extremely uncomfortable, dirty and stressful because of the lack of costumer service, they ruined my stay and my children’s vacation, and I am extremely unsatisfied, the management is extremely unprofessional.