「Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!」
「the hotel looks bettet on picture than in the reality. All facilities look rather tired and in a need for renovation. Rooms are not well isolated which let hear and enjoy the noise done by neighbours. there is a serious issue on cleanliness such as dirty wondows', dirty lift., dirty tables in the breakfast room...」
「The listing states that there is an airport shuttle. A few days before our scheduled arrival, I emailed the hotel to arrange pickup. They responded with a phone number to call. We called and they instructed us to call back the day of. We called back the day of and were informed that they were unable to provide the service for me, suggesting that I take a taxi instead. When I arrived to the junior suite, I was shocked at the lack of cleanliness. The two large beds only had comforters and did not...
「I like best was all the staff wore the traditional suits on Friday, it’s most impressive and brightens up our day. The staff are warm and friendly.
What I realized is the price difference? There’s no difference whether I walked in, as happened on my last visit on 1 July or as I booked through you despite the fact that you claim there’s 53% discount if we book hotel + flight together.」
「This was a good value option for a short stay in Pekanbaru. The building is modern, although it has touches of traditional style, the double height lobby is imposing and tha staff are very helpful. Our bedroom was large and well equipped, though we had to ask for a second towel as none was initially provided. Th3 main drawbacks are the location, which is on a busy main road and not very near places to eat and shop, and the Wi-fi, which was intermittent and slow when it worked at all. 」
