We arrived late on our check-in day to find the room hadn't been cleaned. There was juice in the kettle and there was a liquid dripping down the bed head. The bath/ shower floor was dirty from cups being sat on it. We did need extra sheets for our son, but there weren't any, so we had to take them from another room.
The blinds and couch were both filthy and we had to place towels on the couch to sit on it. We also found what could only be a bag of drugs on the back patio in the ash tray, which also was full of cigarettes.
The entire apartment needed renovation/fixing and it just wasn't a liveable space, or somewhere you wanted to be. I can't say what other rooms would be like, but they didn't have any other rooms suitable to move us into, so we had to stay the first night and left to find other accommodation the next day. The staff were nice and accommodating, but I did have to follow up with them quite a bit after leaving. We did get a refund in the end and compensation was also offered, but I haven't heard from them in regards to that.