Amazing Kaaba view from the room, easy access to the Haram and shopping areas.
Zainabou
2024 年 11 月入住 3 晚
10/10 超赞
Imtiaz
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
excellent location, minutes to walk to Al Haram
Imtiaz
2024 年 11 月入住 4 晚
10/10 超赞
Usama
2024年11月9日
满意:清洁度、员工和服务、住宿条件和设施
GOOD
Usama
2024 年 11 月入住 3 晚
2/10 糟糕
Shahzada
2024年11月8日
Shahzada
2024 年 10 月入住 5 晚
10/10 超赞
Ismail,Dearborn Heights
与家人出行
2024年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place and service. Also, very very clos to everything.
Ismail
2024 年 11 月入住 3 晚
10/10 超赞
Raniah
2024年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Elevators are very slow and very confusing, making it hard to get somewhere on time.
Raniah
2024 年 10 月入住 3 晚
10/10 超赞
Shahenaaz
与家人出行
2024年11月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alhamdulillah all is good
Shahenaaz
2024 年 11 月入住 3 晚
8/10 还可以
Sayed
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Good location, however being on the 25th floor was not very user friendly for lifts, had to change halfway down and also not very clearly marked. Also, the on site musallah on the 2nd floor (I think) was miles away. Wasn't easy to get to with my mum in a wheelchair. Otherwise not a bad property location wise.
Sayed
2024 年 10 月入住 5 晚
10/10 超赞
Hafizur
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Hafizur
2024 年 10 月入住 3 晚
10/10 超赞
Shariq Khalid,Bellevue
2024年10月28日
满意:员工和服务,清洁度
Shariq Khalid
2024 年 10 月入住 3 晚
10/10 超赞
FAHIM,NEW HYDE PARK
与家人出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property location excellent-part of Haram
Need to improve breakfast items for all.
FAHIM
2024 年 10 月入住 2 晚
6/10 一般
Amran
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年10月23日
满意:清洁度
不满意:服务设施,员工和服务
This is possibly one of the worst hotels to get an email response from, even after a number of attempts via various channels, they just refuse to respond to any enquiries before arrival. The hotel also states kabah view, but have a room which had a view of the kabah but most of the haram was covered by buildings. The breakfast is a big selection, but lacked taste or quality.
Amran
2024 年 10 月入住 4 晚
10/10 超赞
Sabiha
与家人出行
2024年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location right in front of Masjid Al Haram. Breakfast was the best part, so many options and huge room perfect for the amount of people who come for pilgrimage, also included a lot of stations such as for pancake, omelette, fresh juice etc. Hotel is conjoined with the clock tower and mall so perfect for a quick shopping spree any day with a two story food court. Overall great, will definitely come again
Sabiha
2024 年 10 月入住 5 晚
10/10 超赞
Sonia
与家人出行, 与配偶出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
Sonia
2024 年 10 月入住 6 晚
10/10 超赞
MUHAMMAD
与家人出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful experience
MUHAMMAD
2024 年 10 月入住 4 晚
10/10 超赞
Muzzammeel
2024年10月19日
Muzzammeel
2024 年 9 月入住 2 晚
10/10 超赞
Muhammad
2024年10月18日
Muhammad
2024 年 9 月入住 4 晚
10/10 超赞
Shumail
与家人出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was visiting Makkah with my mother and my younger brother for Umrah purposes. After looking at reviews online, I decided to go to Swissôtel. I am very relieved and happy that I made this decision. This hotel was very clean, luxurious, great customer service and the staff were very helpful. We felt at home in this hotel. Plus it was a short distance away from Al-Haram mosque. This hotel is connected to the clock tower where you will find restaurants and a mall for shopping which was great for my mother since she could not walk long distances. I highly recommend this hotel to anyone including families with children. Would definitely book this hotel again. Oh, almost forgot to mention, the "included breakfast" can simply be described as a BUFFET. It had endless options with food tasting delicious and was fulfilling.
Shumail
2024 年 10 月入住 2 晚
10/10 超赞
Kashif
与家人及幼儿出行
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is phenomenal over here great customer service. Nice quite clean and right across the Haram
Kashif
2024 年 10 月入住 1 晚
2/10 糟糕
QOMAR
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施
QOMAR
2024 年 10 月入住 9 晚
10/10 超赞
Kashif
与家人及幼儿出行
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Closest to haram, great customer service helpful and respectful staff, saying it even though they didn't accommodate us, for by mistake missing the breakfast time as we had long flight. Over all had great experience.