Amazing stay!
My family and I had a fantastic stay here during our Umrah trip. Great food options, amenities and a wonderful staff.
Hossam
2024 年 4 月入住 7 晚
2/10 糟糕
Waqas
2024年04月20日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed bugs
Waqas
2024 年 4 月入住 1 晚
8/10 还可以
Aissatou
与家人出行
2024年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My overall stay was good. I stayed in 2 separate rooms mainly due to water leak in bathroom. All the male staff at the reception were very friendly, helpful, professional, and respectful.
Aissatou
2024 年 3 月入住 27 晚
6/10 一般
IDRIS
与配偶出行
2024年04月16日
Cleanliness of the hotel not so god.
Stingy with room supplies.
Stingy with toiletries
IDRIS
2024 年 3 月入住 10 晚
6/10 一般
Idris
2024年04月15日
Idris
2024 年 3 月入住 10 晚
8/10 还可以
Mohamed
与家人出行
2024年04月10日
满意:清洁度、服务设施、住宿条件和设施
Food was good, staff is not much cooperative specially for early entry
Mohamed
2024 年 4 月入住 1 晚
10/10 超赞
MOHAMUD
2024年04月9日
MOHAMUD
2024 年 4 月入住 2 晚
6/10 一般
Burhanuddin
与家人出行
2024年04月8日
Not happy I had to go another hotel
Burhanuddin
2024 年 4 月入住 3 晚
8/10 还可以
Masawar
与家人出行
2024年04月8日
满意:清洁度
不满意:服务设施,员工和服务
Shuttle bus was a nightmare. It’s too far from Haram. No upgrade on room. Staff were rude. Have to ask for room to be cleaned than it be done everyday. Wouldn’t stay again but would book. Ext to Haram next time.
Area is good though mosque literally round the corner a few shops too.
Masawar
2024 年 4 月入住 5 晚
8/10 还可以
MAHER,Clearwater
与家人及幼儿出行, 与家人出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
27 of Ramadan family trip. Buffet was not good not worth 100 Rs a person
MAHER
2024 年 4 月入住 2 晚
4/10 很差
Abdifatah
2024年04月1日
Abdifatah
2024 年 3 月入住 1 晚
2/10 糟糕
Oury
2024年03月31日
不满意:清洁度、员工和服务、住宿条件和设施
The hotel
Oury
2024 年 3 月入住 3 晚
10/10 超赞
Abdullah
2024年03月27日
Abdullah
2024 年 3 月入住 2 晚
10/10 超赞
aniisa
与家人及幼儿出行, 与家人出行
2024年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beutiful hotel. Exceptional service. Love everything for the week we we're there with my 3 children ❤️ thank you!!!!
aniisa
2024 年 3 月入住 7 晚
8/10 还可以
Adeena
与家人出行
2024年03月22日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Clean Hotel, Poor Service
The hotel is modern and clean and daily room cleaning is excellent. The shuttle buses are also reliable but it is not clear to guests where they should wait in the Haram area for the bus. Check in was smooth but any requests for services or questions after was ignored. We were hung up on numerous times over the phone and the staff knew little English to assist us. As a guest we try not to be overbearing but the staff over the phone did not care to help with even the little things.
Adeena
2024 年 3 月入住 2 晚
4/10 很差
Farida
与家人出行
2024年03月17日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The haram bus shuttle wasn’t very convenient and there wasn’t much communication about the transfers that would be involved for this service. Oftentimes, the bus would not go at the scheduled time. Also, a lot of the facilities in my room were broken.
Farida
2024 年 3 月入住 6 晚
8/10 还可以
Mohammed,Cotati
与家人出行
2024年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Front Desk and staff are very friendly! The hotel has shuttles every 20 min to take guests to Al Harm (Kaabah). The food is great, especially the Iftar buffet.
I had a good experience and I would recommend this hotel.
Mohammed
2024 年 3 月入住 4 晚
4/10 很差
abdullah,Bristol
2024年03月3日
不满意:员工和服务
Stay 3 days with no hot water
abdullah
2024 年 2 月入住 3 晚
10/10 超赞
Samer
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Friendly staff, clean hotel and free transportation from to the hotel.. next time I will stay here again