Goede ervaring gehad, locatie van de hotel is goed , kamer was goed alleen badkamer had wt ruimer kunnen zijn. De liften waren ook traag.
Marlon
2024 年 12 月入住 5 晚
10/10 超赞
Adnan
与家人及幼儿出行, 与家人出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and service
Adnan
2024 年 11 月入住 5 晚
10/10 超赞
Md
2024年12月9日
满意:清洁度、员工和服务、住宿条件和设施
The room was very clean and the staff was very helpful and friendly. The manager at the reception was kind enough to offer us an upgrade when we were too early before the check in time. Muhammad Alam and Sameer were outstanding. They
Md
2024 年 12 月入住 7 晚
10/10 超赞
Shahbaz,Baltimore
与家人出行
2024年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Adjacent to the Haram Kaaba, where you are closed to Haram and fet in and out quickly
Shahbaz
2024 年 11 月入住 2 晚
10/10 超赞
shariq,El Paso
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
Excellent location and service
shariq
2024 年 11 月入住 4 晚
2/10 糟糕
MOHAMMED
与家人及幼儿出行, 与家人出行, 团体旅客
2024年11月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst experience I’ve ever had. From starting check in with the most unprofessional and most rude staff member I’ve ever met to the rooming. They have 6 towers and no matter how you book, they choose to split family and keep everyone a distant away. To get baggage up to the room from bell desk, they have no back elevators and make you wait 3-4 hours to get luggage. No amenities in room upon check in. Rooms poorly lit. Elevator traffic is insane and they only have 2 elevators working per tower which takes 1-2 hours to get up to room. Very inconvenient. Would never recommend anyone to stay with them or experience them.
MOHAMMED
2024 年 11 月入住 1 晚
10/10 超赞
Mohammed
2024年11月29日
满意:员工和服务,清洁度
Overall it’s good
Mohammed
2024 年 11 月入住 2 晚
10/10 超赞
AFM
2024年11月27日
满意:清洁度、员工和服务、住宿条件和设施
Good
AFM
2024 年 11 月入住 6 晚
10/10 超赞
Raghad
团体旅客
2024年11月16日
满意:清洁度、员工和服务、住宿条件和设施
We had a fantastic stay at this hotel. The location was ideal, within walking distance of all the places we wanted to visit. Our room was spacious, and the front desk staff was incredibly friendly and accommodating—they even helped us with an early check-in and arranged transportation. Throughout our stay, the entire staff was welcoming, attentive, and ensured that everything was clean and comfortable. They consistently met all our needs, making our stay enjoyable and hassle-free. Highly recommend this hotel for anyone visiting the area!
Raghad
2024 年 11 月入住 2 晚
6/10 一般
Imrul,Stephenson V
与家人及幼儿出行, 与家人出行
2024年11月13日
Request for wheelchair unfortunately they don't have wheelchair available when I was arrive
Imrul
2024 年 11 月入住 4 晚
8/10 还可以
Saba
与家人及幼儿出行
2024年11月12日
满意:服务设施
Everything was good. Really close to Masjid ul Haram they just need more elevators.
Saba
2024 年 11 月入住 4 晚
10/10 超赞
Huma
与家人出行
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome location
Huma
2024 年 11 月入住 2 晚
8/10 还可以
Syed Ali Hasnain
与家人出行
2024年11月2日
满意:清洁度、员工和服务、服务设施
Floor cleaning guy Ishrat was excellent in his services...
Syed Ali Hasnain
2024 年 10 月入住 4 晚
10/10 超赞
Habib
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Habib
2024 年 10 月入住 2 晚
8/10 还可以
Faaduma
与家人出行
2024年10月23日
满意:员工和服务,清洁度
Location was great, it was right infront of the Al Haram. Food options all around. Hotel could use an upgrade it feels outdated. They do not allow taxis or ubers to pull up at the basement parking, felt forced to take their expensive car service. But Alhamdullilah staff were amazing and friendly and helpful.
Faaduma
2024 年 10 月入住 4 晚
10/10 超赞
Khalid
与家人出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, beautiful rooms, friendly staff, great shopping and dining in same tower, and best for last is Haram right outside the tower entrance.
Khalid
2024 年 10 月入住 3 晚
10/10 超赞
Tasawar
与家人及幼儿出行
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
Awesome
Tasawar
2024 年 10 月入住 2 晚
4/10 很差
Maruf,Morton Grove
2024年10月13日
满意:清洁度
不满意:住宿条件和设施,员工和服务
The hotel need to update bathrooms. Also need extra left I stay tower 3 19th floor. Very hat to get left at prayer time. I don’t know why the staff use same left for baggage. They should have separate left.
Maruf
2024 年 10 月入住 4 晚
10/10 超赞
Rehan
2024年10月8日
Its was very nice people was very helpful thanks to all
Rehan
2024 年 9 月入住 2 晚
4/10 很差
Zameer
与家人出行
2024年09月27日
不满意:住宿条件和设施,员工和服务
Everything that I requested was not done I booked two rooms. They gave me room as far apart from each other and different floors they told me my request was not on the system. They will change me the next day, but every day I called the never bothered to assist.. My family had to stay separate requested no steps because of Wheel Chair . They did not accommodate cleaning of rooms on a daily basis was not done. Terrible service.
Zameer
2024 年 9 月入住 4 晚
8/10 还可以
Aysha
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Aysha
2024 年 8 月入住 1 晚
2/10 糟糕
Anam
与家人出行
2024年09月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Disgusting
Anam
2024 年 9 月入住 4 晚
10/10 超赞
Hassan
2024年09月10日
满意:员工和服务
Hassan
2024 年 8 月入住 4 晚
8/10 还可以
Khalid,ESSEX
与家人出行
2024年09月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They allocated our room at tower 3,Where groups stays, was difficult to use elivators and waiting times can expect around 45 minutes to go down/up.Quite frustrating.
Better stay in hotel not tower's.