Room was clean and had everything I needed. Staff was courteous and my son enjoyed the open snack bar 24/7.
Denise
2024 年 10 月入住 1 晚
6/10 一般
Autem
2024年10月22日
满意:住宿条件和设施,清洁度
Autem
2024 年 10 月入住 3 晚
6/10 一般
Greg
与家人出行
2024年10月20日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I was a disabled guest with some accommodation issues. I wrote an email to the GM and never got a response. Poor customer service on that account
Greg
2024 年 10 月入住 4 晚
10/10 超赞
Cynthia,Chicago
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Cynthia
2024 年 10 月入住 1 晚
8/10 还可以
Deborah,Evanston
2024年10月7日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
I think you should let guests know when the pool is not in service. It was closed due to maintenance for the weekend.
Deborah
2024 年 10 月入住 1 晚
6/10 一般
WILLIE J
与配偶出行, 商务旅客
2024年09月30日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I’m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
WILLIE J
2024 年 9 月入住 3 晚
10/10 超赞
Miomir
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
I like everything
Miomir
2024 年 9 月入住 1 晚
10/10 超赞
Mozetta,Hampton
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Mozetta
2024 年 9 月入住 2 晚
10/10 超赞
Sarah
与配偶出行
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Sarah
2024 年 9 月入住 1 晚
8/10 还可以
Cheryl
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
Great staff! Easy access!
Cheryl
2024 年 8 月入住 2 晚
10/10 超赞
Tahka
与配偶出行
2024年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great!
Tahka
2024 年 8 月入住 1 晚
8/10 还可以
Willie
团体旅客
2024年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Property was fine because I'd stayed there before. But what I didn't like is that people with the huge Pets which I'm a pet owner. But on the floor I stayed on 2nd Floor this White gentleman dog was outta control. What i don't understand why Major Hotels doesn't have one floor in designated area for pets.
Willie
2024 年 8 月入住 2 晚
10/10 超赞
Larrvetta
2024年08月11日
满意:清洁度、员工和服务、服务设施
Very clean and front desk employees were nice
Larrvetta
2024 年 8 月入住 2 晚
2/10 糟糕
iristeen
2024年08月6日
满意:住宿条件和设施,清洁度
不满意:员工和服务
iristeen
2024 年 7 月入住 2 晚
6/10 一般
Marquita
2024年08月6日
不满意:住宿条件和设施,员工和服务
I paid for a suite to accommodate my family and at 10pm. I noticed the let out couch wasn’t working. They say they forgot to tell me smh. We had to relocate to another room.
Marquita
2024 年 7 月入住 1 晚
8/10 还可以
Dianne
2024年07月31日
满意:清洁度、员工和服务、住宿条件和设施
At breakfast the "orange juice" came out as slightly orange water and the coffee was very weak. Room was nice but took a while to cool down once we were there. Very Comfy Beds!
Dianne
2024 年 7 月入住 1 晚
6/10 一般
Tiffany
2024年07月28日
I’d say it was nice for the most part but I didn’t appreciate the front desk at check in being short with me and not mentioning the $100 deposit that was charged till checkout
Tiffany
2024 年 7 月入住 1 晚
8/10 还可以
Dana
团体旅客
2024年07月28日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Dana
2024 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年07月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gets the job done
Bathroom tub sounded like it was about to cave in and no one in this family weighs over 160. Could see straight into the hallway where the door is supposed to seal tight when closed. Front desk didn't seem to be in the mood to deal with anyone.
真实旅客
2024 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024年07月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would not recommend
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Elizabeth
2024年07月26日
Elizabeth
2024 年 7 月入住 1 晚
8/10 还可以
Ruth Ann
与家人出行
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable
Overall the hotel was clean and comfortable and pretty well maintained. The first day we arrived the elevator was broken and we had to drag our luggage up 4 flights of stairs. It was not the hotel's fault because there had been wicked storms in the area a few days prior to arrival. There were people living in the hotel for a few days, also due to no power in their homes. The pool seemed nice but we couldn't use it because there were too many people in the pool room being extremely loud. The rooms were clean and the breakfast was good, minus the meat choices. Both days the meat was overcooked and the Canadian Bacon was dried into jerky. Overall it was a nice place to stay. There is not much in the area for entertainment so plan on having a car to get to anything worthwhile.