The property was fine. I have a problem with Expedia .Booked for pet friendly . Only to get there and it states clearly there is a weight restriction for animals. This is not stated on Expedia website
Terri
2024 年 11 月入住 1 晚
10/10 超赞
charron
2024年11月26日
满意:清洁度、服务设施、住宿条件和设施
Friendly clean free breakfast ok quality of customers close to lots of food places
charron
2024 年 11 月入住 2 晚
10/10 超赞
Angel
2024年11月22日
满意:住宿条件和设施,清洁度
Angel
2024 年 11 月入住 1 晚
8/10 还可以
David
2024年11月10日
Amazing stay!!
David
2024 年 11 月入住 2 晚
8/10 还可以
Hannah
商务旅客
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
na
Hannah
2024 年 10 月入住 1 晚
10/10 超赞
Denise
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
Room was clean and had everything I needed. Staff was courteous and my son enjoyed the open snack bar 24/7.
Denise
2024 年 10 月入住 1 晚
6/10 一般
Autem
2024年10月22日
满意:住宿条件和设施,清洁度
Autem
2024 年 10 月入住 3 晚
6/10 一般
Greg
与家人出行
2024年10月20日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I was a disabled guest with some accommodation issues. I wrote an email to the GM and never got a response. Poor customer service on that account
Greg
2024 年 10 月入住 4 晚
10/10 超赞
Cynthia,Chicago
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Cynthia
2024 年 10 月入住 1 晚
8/10 还可以
Deborah,Evanston
2024年10月7日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
I think you should let guests know when the pool is not in service. It was closed due to maintenance for the weekend.
Deborah
2024 年 10 月入住 1 晚
6/10 一般
WILLIE J
与配偶出行, 商务旅客
2024年09月30日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I’m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
WILLIE J
2024 年 9 月入住 3 晚
10/10 超赞
Miomir
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
I like everything
Miomir
2024 年 9 月入住 1 晚
10/10 超赞
Mozetta,Hampton
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Mozetta
2024 年 9 月入住 2 晚
10/10 超赞
Sarah
与配偶出行
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Sarah
2024 年 9 月入住 1 晚
8/10 还可以
Cheryl
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
Great staff! Easy access!
Cheryl
2024 年 8 月入住 2 晚
4/10 很差
Sonia
与家人出行
2024年09月3日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
(1) not being able to check in til 3 when checkout is at 11 is insane. (2) I have never EVER seen a hotel require one to sign a 2pg document upon checking that is obviously a result of foolishness from other guests. Deal with the problem guests; don’t insult all of with their mess. Not even the hotels around Times Square do this! Calling those charges (anticipated vandalism or theft) “incidentals” is a joke to anyone who knows what “incidentals” really are. (3) The breakfast bar having no meat is loony. Bacon should be a staple. (4) the fire alarm being triggered because of (front desk said someone’s bathroom and it’s not unusual??) is wild. (5) I was on 4th floor and the room was nice! But the soft in level spots in the floor all down the hallway is an invitation to litigation. Older people or those with canes could easily trip and fall. This is plant maintenance 101.
Sonia
2024 年 8 月入住 2 晚
8/10 还可以
Connie
与家人出行
2024年08月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Connie
2024 年 8 月入住 1 晚
10/10 超赞
Tahka
与配偶出行
2024年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great!
Tahka
2024 年 8 月入住 1 晚
6/10 一般
Dawn
与家人出行
2024年08月25日
满意:清洁度、住宿条件和设施、客房舒适度
Stay was ok
The girl at the front desk was neither informative nor overly friendly..she should reconsider front desk service.. we were also disappointed that the pool was closed for maintenance. The breakfast would also be better if they had sausage instead of Canadian bacon not the best breakfast meat. Other than that the hotel was decent.