We were greeted by dirty diaper on deck and non-working grill. (Owners did say it would be fixed mid-stay and provided a small alternative--never fixed) personal items from prior guests in 2 showers, and multiple drawers, dirty hand towel in Master bath. The bedrooms had filthy air conditioning vents and filters-which were fixed immediately. The bedding and rug had in one bedroom had fruit punch stains? and the hall carpet had stains. There were multiple neglected maintenance items and cleaning was not up to par. Owners were called and since they live right down the street, did come over. They explained the prior renter did not leave on time and good help was hard to find. Multiple lights were out leaving my daughter to bathe her sons in very dim light. I called the very pleasant maintenance man to check on the lightbulbs and grill on Wednesday. The lightbulbs were in the maintenance man's vehicle--but never made it to us. One twin bed was broken and slanted. VRBO shows 3 twins in one bedroom, but there were only 2. My rental agreement states a check in for 3pm but the reminder said 4. I asked for clarification, but never received any. We did not arrive until after 4. The "unit book" also stated a 3 pm checkout but was last updated in 2017. The sheets were not luxury, the pillows were cheap, and the towels were ones I would put in my "car wash" pile. My husband, son-in-law, and I left a day early because we were not enjoying our stay. When our daughters stripped the beds, one of the twin beds had a mattress pad covered in pee stains. As rental property owners, ourselves, we just kept marveling that someone, especially so close by, would not provide what they advertise. They must have had a very good photographer. We were excited for our stay but were extremely disappointed.