Motimahal had been one of the best hotels in Mangalore since the past few decades, and close to my heart. Having stayed at this place multiple times, I feel sad to say it isn't the same anymore.
During our last stay in Dec 18, our ordeal began with no parking available. After parking on the adjacent road, we waited for close to two hours for a room to be assigned. The room provided during this stay felt gloomy, despite the recent renovation. The AC remote failed to work properly, with the technician admitting there weren't spare remotes for the AC. The sheets had stains. The wifi wasn't working, and as IT staff left for the day we had to wait till morning. The food in the restaurant was good, and so were the pool facilities.
The major problem caused was the late night loudspeaker music next to swimming pool, which would have gone past 12am had the police not arrived. The staff of the hotel justified the party music till 11:30pm, as it being a private party from hotel guests. How the staff justified disturbing other room guests and neighbourhood building households with blaring music is beyond me. The late night music was something that affected the health of my parents badly, as they could not sleep and their health was affected.
Would not recommend this hotel to anyone anymore after this experience.