The room was very comfortable. The hot springs were amazing and the food was delicious. Monica
Buonasera, guest relations manager was kind thoughtful and very helpful and made our stay amazing thank you so much
Stephen
2024 年 10 月入住 2 晚
8/10 还可以
Tamara,Fair Lawn
2024年11月3日
Tamara
2024 年 10 月入住 2 晚
10/10 超赞
Julius,Auckland
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An extraordinary spa. Ask for masseur, Andrea! Wonderful, happy staff, across-the-board so they must have excellent management. Restaurant and bars fabulous and the natural wonder of the Cascade del Milano nearby is worth the effort of getting here.
Julius
2024 年 10 月入住 1 晚
4/10 很差
Angelo
与配偶出行
2024年10月27日
不满意:清洁度、服务设施、住宿条件和设施
Non è possibile un 5 stelle top con mosche tafani e scarafaggi!!!
Angelo
2024 年 10 月入住 3 晚
10/10 超赞
Eric
与家人出行
2024年10月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staffs are very friendly even some of them do not know English. However, most of them can communicate with basic English. The facility in the resort need more days to fully enjoy the place. Too bad we planned our trip too rush. We should stay round at least three days. Dining experience is great and it is so close to the famous main attraction of the area.
Eric
2024 年 10 月入住 1 晚
10/10 超赞
georgia
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel in the middle of Tuscan countryside. Beautiful grounds and excellent service. Food was great. Very attentive staff. They upgraded our room to a suite which was amazing. Very relaxing. Highly recommend!!
georgia
2024 年 10 月入住 2 晚
10/10 超赞
Sushma
与配偶出行
2024年10月4日
满意:清洁度、服务设施、住宿条件和设施
Def recommend
Sushma
2024 年 8 月入住 3 晚
10/10 超赞
Darcie
与配偶出行
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing experience. Very high end and luxurious hotel. Relaxing and beautiful
Darcie
2024 年 9 月入住 2 晚
10/10 超赞
Hamish
与配偶出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you want a magnificent place to relax this is it.
Hamish
2024 年 8 月入住 2 晚
10/10 超赞
Dorota
与配偶出行
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施
Loved the property we enjoyed a beautified suite in the new wing which I highly recommend. Staff was very friendly and accommodating from the moment we have arrived. Loved the feel of the resort totally relaxes you from the moment you arrive. Dining was wonderful although be weary of the fact that some of the waters aroma in the air may affect the taste of your food or wine especially at dinner time. So I would recommend indoor dining for that reason. We did however enjoyed the feel of the property - we did not play golf but would love to try it next time we go back
Dorota
2024 年 8 月入住 1 晚
6/10 一般
Gonzalo
与配偶出行
2024年09月15日
满意:住宿条件和设施
不满意:服务设施
No explican todo lo relacionado con funciones de la habitación
Llega uno cansado y le ofrecen sentarse al frente de un escritorio para darle una charla sobre el Spa
Llegamos con hambre y queríamos almorzar 5pm y nos dijeron que sin reservación no podíamos entrar solo había a las 9:45pm
Nos dijeron que que fuéramos al bar que allí nos ofrecía comida y así fue mi esposa pidió una pasta que no pudo comerla de lo mal preparada y eso que es hotel de 5 estrellas
Gonzalo
2024 年 9 月入住 1 晚
10/10 超赞
Tatyana
与家人出行
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing. This the only place to stay in Tuscany. The whole experience was incredible.
Tatyana
2024 年 8 月入住 2 晚
10/10 超赞
Cristo
与配偶出行
2024年08月30日
满意:清洁度、服务设施、住宿条件和设施
It was a beautiful experience in a lovely part of the countryside. The natural volcanic spring was amazing! The only negative aspect of the experience was dealing with the day shift host. We were asking about the different ways to get to the natural spring falls and he was acting like we were wasting his time. A complete 180 from the woman who helped us on the evening, Francesca. She was lovely.
Cristo
2024 年 8 月入住 1 晚
8/10 还可以
Carlo
2024年08月25日
满意:清洁度、员工和服务、住宿条件和设施
Anche se c’è stato un inconveniente struttura promossa
Carlo
2024 年 8 月入住 3 晚
10/10 超赞
Jessica,Edmonton
与配偶出行
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved being here. It was a great break from our busy trip. The falls are only a 10 minute walk from the hotel as well.
Jessica
2024 年 8 月入住 1 晚
10/10 超赞
Paola
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paola
2024 年 8 月入住 4 晚
8/10 还可以
Sarah
2024年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at the property while taking in the natural hot springs and the falls. It was definitely on the pricier side for what you receive, but an experience to remember. The one thing we weren't aware of was that there isn't a cold swimming pool to cool down in in the warm summer heat. There is a pool they call a 'summer cool pool' but it's only a few degrees than the natural hot pools, and one small hot-tub sized cool pool which you can take a quick dip in to cool off. Other than that it was a great spot to visit.
Sarah
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 8 月入住 3 晚
6/10 一般
Stig
与家人出行
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施
Ikke sommer destination
Hotellet fungerer ikke om sommeren. Der er primært varme termiske bade og ingen eller lille mulighed for en afkølende dukkert - selv den meget lille sommerpool var varm.
Der lugter meget af svovl 24/7 også når du skal sove.
Masser af liggestole selvom der kommer gæster der ikke overnatter på hotellet.
Restaurant og bar overpriced i forhold til kvalitet. Morgenmad lækker og med lækre, sunde og friske smoothies etc.
Lige lige ved Saturnia, men på landet og ikke meget sndet i nærheden end vin og olivensmagning
Stig
2024 年 7 月入住 3 晚
6/10 一般
Dr. Michael
与家人出行
2024年08月4日
满意:员工和服务,清洁度
Es gibt leider nur sehr heiße Thermenpools und kein normales Süßwasserpool
Dr. Michael
2024 年 7 月入住 5 晚
10/10 超赞
Melissa R
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melissa R
2024 年 7 月入住 1 晚
10/10 超赞
LUIGI
与配偶出行
2024年08月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great destination
LUIGI
2024 年 8 月入住 2 晚
10/10 超赞
Clara
与配偶出行
2024年07月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place, romantic and very relaxing. Er had a wonderful time. Highly recommended