CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED
Irene
2022 年 12 月入住 1 晚
10/10 超赞
Mohamad Yusof
2022年09月29日
Mohamad Yusof
2022 年 9 月入住 2 晚
6/10 一般
Shahfuddin
与家人出行
2021年11月29日
Shahfuddin
2021 年 11 月入住 1 晚
10/10 超赞
NORHIDAYU
团体旅客
2021年11月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
NORHIDAYU
2021 年 11 月入住 1 晚
6/10 一般
Shafnah
与家人及幼儿出行
2021年11月9日
满意:服务设施,清洁度
不满意:员工和服务
The Waterpark is nice but we have to pay different charges for it. It will be nice if there is a special package including the entry to the water park together with the resort stay.
We encounter a very late check in due to insufficient staff for the housekeeping. Resort should be able to anticipate a high volume of patron due the relax on the MCO by providing a better service. We were given a later time for check out for to compensate but it somehow because my family were very tired (due to the travelling) upon arrival, we were very dissapointed. Hope the condition is improving in the future.
Shafnah
2021 年 11 月入住 1 晚
2/10 糟糕
norzalina
与家人出行
2020年08月3日
不满意:清洁度、员工和服务、客房舒适度
norzalina
2020 年 7 月入住 1 晚
4/10 很差
Yahya
2020年07月10日
Yahya
2020 年 7 月入住 2 晚
2/10 糟糕
Tan
与家人出行
2019年12月16日
不满意:清洁度、住宿条件和设施、客房舒适度
this is my third time stay bayou lagoon resort. i feel very bad this time, first is room cleaning. totally dirty and the smelly. the furniture like sofa almost broken and the water heated didn't function . we had booked 3 bedroom suite 2 units. the facilitys of outdoor theme park already too old , needs to repair and tile in the swimming pool broken. we totally 8 children all got hurt and bleeding after playing. i think i will not go here anymore after this trip.
Tan
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2019年12月9日
满意:员工和服务
Percutian yg Sesuai utk kanak2.
Penginapan Sgt selesa. Sesuai utk keluarga.
Parking kereta mmg payah, Jauh ke belakang.
Ada masalah klu call operator tk pernah angkat. Komplen di Lobi cpt staff sampai.
Sarapan pg ok, tmpt pn selesa.
Salah 1 sbb kami ke B.Lagoon ada 9D, tp Rupanya 9D rosak. Rugi beli kupon.
Staff Sana kebanyakan mesra pelanggan.
真实旅客
2019 年 12 月入住 1 晚
2/10 糟糕
Josephine
与家人出行
2019年12月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor resort with run down facility, poor service
Is a very bad experience with run down facility, dirty and poor service. Not recommended and not worth for money. Wifi is very weak and cannot get connect most of the time. Sound proof is very bad and noise in the night that cannot sleep.
Josephine
2019 年 12 月入住 2 晚
8/10 还可以
Remy
与家人出行
2019年10月30日
满意:清洁度
不满意:员工和服务
Just ok la
Remy
2019 年 10 月入住 1 晚
6/10 一般
Eyamira
团体旅客, 商务旅客
2019年09月19日
need more upgrading
Eyamira
2019 年 9 月入住 2 晚
8/10 还可以
Fateem,Shah Alam
与家人及幼儿出行
2019年09月10日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
overall good experience.
Fateem
2019 年 9 月入住 1 晚
8/10 还可以
faraliza
2019年08月25日
满意:清洁度、员工和服务、客房舒适度
faraliza
2019 年 8 月入住 1 晚
6/10 一般
Supardi
2019年08月14日
满意:清洁度、住宿条件和设施、客房舒适度
Servis kaunter tak cekap dan kurang mesra pengguna
Supardi
2019 年 8 月入住 2 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2019年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place for family with kids. Especially for those who like happening place..so crowded but exciting..