Expedia should not be offering such a low-quality hotel. It’s more of an old apartment converted into a hotel rather than a proper establishment. Almost everything was broken, from the elevator to the door locks. The hotel is about a 20-minute walk from the Haram, but half of the route is along a rough road with broken sidewalks and no ramps for strollers. Additionally, there are many cross streets, making the walk even more difficult. The room service was also poor—no tissues, no towels, and no tea or coffee. It felt like I was scammed, and I will never book this hotel again.