There was a bad smell in main Bathroom, very strong,
The main Bedroom A/C didn’t get cold. The other rooms a/c good.
Stain on floor & wall.
The picture of the kitchen they show with IPad not true & bathroom amenities with L’occitane Not true.
Other then that close to Canland shopping centre & eateries you can walk too.
Zaneta
2024 年 12 月入住 2 晚
10/10 超赞
Sandra
与家人出行
2024年10月1日
满意:清洁度、服务设施、住宿条件和设施
It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Sandra
2024 年 9 月入住 3 晚
10/10 超赞
Donald
与配偶出行
2024年09月23日
满意:清洁度、服务设施、住宿条件和设施
Clean and spacious
Donald
2024 年 9 月入住 1 晚
10/10 超赞
Guy
商务旅客
2024年09月21日
满意:清洁度、服务设施、客房舒适度
Guy
2024 年 9 月入住 6 晚
8/10 还可以
Joanne
团体旅客
2024年07月28日
满意:客房舒适度,清洁度
Comfy stay. Nice restaurants close by.
Communication via email fine. Communication via phone confusing and annoying. Stating we needed to pay? Then stated needed credit card for bond. Couldn’t find purse tried to ring numerous times gave up arrived before reception closed. Receptionist lovely. Easy check in. Room comfortable had all we needed. Rooftop area an added bonus for view. Check out smooth. Then another phone call stating couldn’t find keys same lady as day before
Joanne
2024 年 7 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2024年07月15日
不满意:客房舒适度,清洁度
Will not stay again.
Booked a balcony room but was told i couldn't use c the balcony due to loose tiles. Doors were cable tied together but i did manage to open bedfoom door for some fresh air.
Carpets dirty and disgusting.
Mould on bedside lamp shades and blinds.
General lack of care and maintenance.
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Dwayne
与家人出行
2024年06月2日
满意:服务设施,清洁度
Paying for parking in Mackay. Just milking people
Dwayne
2024 年 5 月入住 2 晚
8/10 还可以
James
2024年05月10日
满意:清洁度
James
2024 年 5 月入住 1 晚
10/10 超赞
Allan
2024年04月27日
满意:客房舒适度,清洁度
Riviera is the Best
The best place to stay in Mackay
Allan
2024 年 4 月入住 7 晚
4/10 很差
David
与配偶出行, 商务旅客
2024年04月14日
不满意:清洁度
I didn’t think to choose non smoking because I didn’t think any shared accommodation allowed it anymore. The floors were sticky, it wreaked, there was tar on almost every surface. It was a bit more run down than it looked on pics. Some of the kitchen utensils were old and scratched up. The service was friendly though and the building easy to access.
David
2024 年 3 月入住 3 晚
6/10 一般
真实旅客
与家人出行
2024年04月11日
满意:客房舒适度
不满意:清洁度
No daily servicing, cleanliness not to the standard expected for the review - bathrooms were very dirty / mouldy. Given the review we expected the facility to be in better condiction, walls had alot of damage, rooftop floor was not open, receptoin only manned Mon-Fri during work hours.
真实旅客
2024 年 4 月入住 5 晚
8/10 还可以
Keiko
2024年03月28日
Keiko
2024 年 3 月入住 1 晚
8/10 还可以
Robert
与配偶出行
2024年03月18日
满意:清洁度、服务设施、住宿条件和设施
Nice property with gated parking. The thing I felt uncomfortable with, was check in. There was no one there and i had to give out my visa number over a speaker and hope nobody else was listening.
Robert
2024 年 3 月入住 2 晚
10/10 超赞
Vanessa
商务旅客
2024年02月25日
满意:客房舒适度,清洁度
Vanessa
2024 年 2 月入住 14 晚
10/10 超赞
Allan
2024年02月19日
满意:客房舒适度,清洁度
Allan
2024 年 2 月入住 3 晚
10/10 超赞
Daniel
2024年02月11日
Daniel
2024 年 2 月入住 3 晚
10/10 超赞
Sheryl
与配偶出行
2024年02月9日
满意:清洁度、服务设施、住宿条件和设施
Riviera is our preferred accommodation in Mackay.
Sheryl
2024 年 2 月入住 3 晚
4/10 很差
Christian
与家人出行
2024年01月21日
不满意:住宿条件和设施
Sah deutlich besser auf den Fotos aus. Leider bereits sehr abgewohnt. Möbel und Teppiche müssen dringend erneuert werden.
Christian
2024 年 1 月入住 1 晚
10/10 超赞
Anand
与配偶出行
2024年01月18日
满意:清洁度、服务设施、住宿条件和设施
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Anand
2024 年 1 月入住 2 晚
10/10 超赞
Danny
2024年01月15日
Danny
2024 年 1 月入住 3 晚
10/10 超赞
Robert
2024年01月6日
Robert
2023 年 12 月入住 7 晚
6/10 一般
真实旅客
2023年12月4日
满意:客房舒适度,清洁度
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently,
We were even told that although the tea and coffee were complimentary, we would t be able to get any more !
Should have been wonderful quality for that but only mediocre.
Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
真实旅客
2023 年 11 月入住 1 晚
10/10 超赞
Alistair
2023年11月30日
满意:住宿条件和设施,清洁度
Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Alistair
2023 年 11 月入住 4 晚
10/10 超赞
Pauline
与配偶出行
2023年11月25日
满意:清洁度、服务设施、住宿条件和设施
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay.
I definitely recommend this hotel.
Pauline
2023 年 11 月入住 5 晚
6/10 一般
MARK
与家人出行
2023年11月13日
Close to Blue Lagoon Waterpark and Canelands.
Apartments have some age and quite worn through heavy rental traffic.