The room is clean & big, hotel is around 15 min walk to Gare Part-Dieu,15-20 min to city center.
The staff are helpful and speak good English. They answered all my questions nicely.
The only thing is that no slippers provided, a little inconvenience to my stay.
Mia
2019 年 5 月入住 1 晚
8/10 还可以
Pik kwang
2017年06月5日
满意:员工和服务,清洁度
一般
一般
Pik kwang
2017 年 5 月入住 2 晚
10/10 超赞
Yi-Hui
2016年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yi-Hui
8/10 还可以
真实旅客
2016年03月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice and clean hotel
it is very clean and close to all city spots, easy to shopping and sight seeing.
真实旅客
10/10 超赞
Jimmy
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I would suggest is that they check their a/c, they worked but they were turned up during the day and when we returned we had to lower the temperature down and it took time to cool down. Otherwise really enjoyed our stay at the Mercure.
Jimmy
2024 年 10 月入住 8 晚
10/10 超赞
Elodie
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施
Elodie
2024 年 10 月入住 1 晚
8/10 还可以
Jorge
团体旅客
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
-
Jorge
2024 年 9 月入住 2 晚
8/10 还可以
Frank
与家人出行
2024年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service, room, clean
Frank
2024 年 9 月入住 1 晚
10/10 超赞
Christopher
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Great location
Christopher
2024 年 9 月入住 2 晚
8/10 还可以
Craig
2024年08月21日
满意:清洁度、员工和服务、住宿条件和设施
Good location and nice rooms.
Craig
2024 年 8 月入住 2 晚
10/10 超赞
Catherine
与配偶出行
2024年08月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chambre et douche spacieuses. Super petit dejeuner. Grand choix de tout. Muffins oeuf lard fait devant vous.
Catherine
2024 年 8 月入住 1 晚
6/10 一般
richard
与家人出行
2024年08月15日
满意:清洁度、员工和服务、住宿条件和设施
I visited Lyon with my daughter for a few days and picked the hotel due to its close proximity to the attractions we planned on visiting. I’ll start with the positives. The hotel staff were very friendly and helpful for the duration. The room was huge with 2 giant comfortable beds,a great shower,safe and most importantly air conditioning as the temperature was around 36-38 for our stay. The area around the hotel felt safe and was a short walk to the attractions. The river was close to the hotel and lovely to sit after dinner with an ice cream.
The only negatives I found were a guest travelling with a dog left the poor thing one afternoon to bark and howl alone. This happened on 2 occasions and I notified reception as I had concerns that it had enough water during the heat. One evening around 22:00 the barking started again. Again I approached reception to resolve the matter. I requested to change rooms as the noise was disturbing my stay. The request was met and we enjoyed the rest of our visit. I did mention to the hotel that if they offer pet friendly rooms that they ensure owners take responsibility and not leave their pets alone in very hot weather! Also it’s the hotel’s responsibility to ensure guests aren’t disturbed by a dogs incessant barking. My only other gripe is the hotel’s policy of taking a €280 deposit in case we used the restaurant etc. The deposit is taken and refunded quickly after check out. Considering this I’d probably stay here again.
richard
2024 年 8 月入住 4 晚
8/10 还可以
Greg
与家人出行
2024年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are a bit dated. The area looked like a war zone.
Greg
2024 年 8 月入住 1 晚
10/10 超赞
Anupma
与家人出行
2024年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Family friendly and comfortable hotel. Spacious rooms, incredibly friendly staff, clean and great location to walk to all areas of Lyon. Pool is smaller than we expected but children still had fun. Breakfast buffet was good value for money with varied options of cooked and continental. Would definitely go back if ever in Lyon.
Anupma
2024 年 8 月入住 2 晚
10/10 超赞
Chantal
2024年08月8日
Chantal
2024 年 8 月入住 3 晚
10/10 超赞
Rui
与家人出行
2024年08月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
In the last two days, the heat in the swimming pool was broken and the water was very cold.
Rui
2024 年 8 月入住 3 晚
8/10 还可以
真实旅客
2024年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Confort et calme mais sans plus
État général bon mais quelque peut vieillissant dans les parties communes. Piscine petite et vestiaires sales. Savon de marque mais pas de nécessaire type peignoir ou claquettes.
真实旅客
2024 年 8 月入住 2 晚
10/10 超赞
CYRIL
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bien et magnifique petit déjeuner
CYRIL
2024 年 8 月入住 1 晚
10/10 超赞
Quentin
2024年08月6日
Quentin
2024 年 7 月入住 1 晚
10/10 超赞
Kevin,Rochester Hills
2024年08月1日
Kevin
2024 年 7 月入住 5 晚
10/10 超赞
Brent
2024年08月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to restaurants and the train station very convenient